Have most providers stop treating you as a customer?

[+ glutes]

I'm finding current providers less accommodating in initial contact, and then in person. What happened to the  customer is always right?

 

[DMonDude]

I've been on hiring break for a couple weeks. But prior to that i hadn't noticed any issues. The providers who are good had still been good and the ones who weren't good either stayed not good or eventually got better once they figured out how this works. I hadn't noticed or experienced any broader shift in how providers treat us personally.

The customer is definitely not always right though lol.

[Gilfson]

Anyone who’s worked in the service industry will tell you the customer is almost always wrong… the slogan the customer is always right is just something bosses tell their workers so they have to take the abuse of Karen’s and not hurt the companies image by clapping back at people.

[Whoisyourdaddy]

I don't remember ever encountering a mean provider, unless I wanted him to role-play. I also don't remember bad hygiene. Even my worst encounters have been okay. (Knock on wood.) As for age shaving (or even weight), I haven't encountered a provider who was too blatant about it.

Of course, I won't hire a provider whom a legit client hasn't already vetted.

[jeezifonly]

I'd consider two factors:

1) In-person service oriented work experience for entry level men have been in decline for 20 years - online shopping and delivery dining has diminished 1-1 service jobs as stores and restaurants go out of business. The good-looking guys that used to learn service work while in college - waiting tables, front-desking, selling clothes or electronics, are finding other means of paying rent. Being of service is simply not in their vocabulary of money-earning behaviors. 

2) Chemistry. 

Weigh them as you will. 

 

[realestateguy75]

You guys are impossible. The perfect guy doesn't exist. It starts with yourself, your mindset, your vibe. You want better experiences from people? Work on yourself, elevate your frequency and better things will come your way. So much negativity on here, from all I've read, if I was a provider I wouldn't want to be hired by a majority of the guys on here. So many many selfish men who only think of themselves. No wonder why they're so unhappy. 

[+ PhileasFogg]

6 hours ago, Gilfson said:

Anyone who’s worked in the service industry will tell you the customer is almost always wrong… the slogan the customer is always right is just something bosses tell their workers so they have to take the abuse of Karen’s and not hurt the companies image by clapping back at people.

I agree there are plenty of situations where “the customer is always right” simply doesn’t hold. But in the moments when it does surface, it’s usually because the power dynamic makes it so — he with the gold tends to set the tone, for better or worse.

That said, whether provider or purchaser, one truth applies universally: the Dowager Countess had it right — “vulgarity is no substitute for wit.”

[soloyo215]

19 hours ago, glutes said:

I'm finding current providers less accommodating in initial contact, and then in person. What happened to the  customer is always right?

 

Have you seen the behavior of certain customers, entitled to do and say as they please because "they are always right", "they are paying" or similar nonsense?

[+ poolboy48220]

I'd heard many times that the full quote is "The customer is always right, in matters of taste."  Then I read this... https://www.snopes.com/articles/468815/customer-is-always-right-origin/

[NYXboy]

As someone who worked in the service industry for years as teen through to my mid 20s, the hairs on my neck bristle I read you say 'what ever happened to the customer is always right?',

And you saying that with your whole chest tells me everything I need to know.  As Lily Allen would say "Its not me, it's you." 

 

 

[+ KensingtonHomo]

17 minutes ago, soloyo215 said:

Have you seen the behavior of certain customers, entitled to do and say as they please because "they are always right", "they are paying" or similar nonsense?

Yeah. Some clients post wild stuff on here that proves they're not right. 

[CuriousByNature]

I would say the customer is always right until they're wrong.  And some cross that threshold much faster than others.

[MikeBiDude]

I grew up in the hospitality business. My family was always taught the customer is “right”. 50 years since beginning in that business I can tell you it’s hard to hold to that standard today. So many customers try and scam in many different ways, making illegitimate credit card chargebacks, lying about missing Uber/DoorDash deliveries, browbeating employees.

I still strive to maintain a 100% excellent customer experience, but my gosh it’s harder than ever.

[mike carey]

I think that having a 'customer is always right' mindset is good to start with. But that doesn't mean they have a free pass to do whatever they want. I would say that it's best to hope for, or even assume the best, but plan for the worst, and some worst case plans need to be brutal. Some customers need a gentle reminder that always 'being right' comes with conditions, some need their assumptions on that to be torn to shreds. Bad customers are owed [almost] nothing.

[thickornotatall]

11 hours ago, realestateguy75 said:

You guys are impossible. The perfect guy doesn't exist. It starts with yourself, your mindset, your vibe. You want better experiences from people? Work on yourself, elevate your frequency and better things will come your way. So much negativity on here, from all I've read, if I was a provider I wouldn't want to be hired by a majority of the guys on here. So many many selfish men who only think of themselves. No wonder why they're so unhappy. 

I have one and almost one criteria for hiring..MUST be extra hung..can stay hard and likes oral..well that's 3..sit back..relax..and I'll treat you right..my favorite was Gianni Maggio in Madrid..on top of all my wishes he is extra nice..super kisser..watch his videos..great body...huge cock...and again..extra nice

[+ glutes]

Apparently I am not alone:

American Customers Are Madder Than Ever

It has never been easier to buy stuff. But dealing with product and service problems has never felt so difficult, consumers say.

wsj.com

WWW.WSJ.COM

 

Edited December 2 by glutes

[JB_Studio38]

On 11/29/2025 at 12:34 PM, glutes said:

I'm finding current providers less accommodating in initial contact, and then in person. What happened to the  customer is always right?

 

I think in general, there’s a lot of this that exists even outside of the escort scene. I think the hookup app and social media culture has made most every gay a mini narcissist as they spend more time trying to maintain their celebrity image. This is going to be even more prevalent with guys who are online promoting and advertising. 
 

On 11/30/2025 at 2:46 AM, realestateguy75 said:

You guys are impossible. The perfect guy doesn't exist. It starts with yourself, your mindset, your vibe. You want better experiences from people? Work on yourself, elevate your frequency and better things will come your way. 

Hmm, maybe/maybe not? I think there’s so much talk about “mindset, vibrations and frequencies” out there. Unfortunately, you can have all of that together and still come across people who don’t really value your company. 
 

I’ve had to stop dealing with a good amount of guy “friends” because even though THEY THINK they are positive, motivational and high vibrational: they actually come off as toxic, judgmental, and being around them is a chore because they think they’re better than everybody just because they have a couple things going for themselves.

I’ve done the happy, be positive mindset (which I hate how easily that word gets used. Especially when it comes from gay men who are typically flaky to begin with). However, it’s still a lot of people: clients, escorts, friends, family: who are all about them or the people they are closest to. They may be a good friend to them, but then act a completely different way towards somebody they don’t know. Or only have a sexual relationship with.

So all the bubbly feel good stuff only works on a solitary basis. Yes, a good mindset and vibration, is good for YOU. But then when you add in a few bitter queens, you’re having a whole other conversation because they may not respect you in the way you expect them to.

[acks0104]

The full saying is "the customer is always right in matters of taste" meaning if someone wants to buy an ugly shirt, as an employee you don't question their choices. It's not about the customer getting to be an entitled asshole without repercussion.

If you are hiring an escort, they should not be questioning your taste in men, but that doesn't mean they can't have their own standards

[mike carey]

4 hours ago, acks0104 said:

The full saying is "the customer is always right in matters of taste" meaning if someone wants to buy an ugly shirt, as an employee you don't question their choices. It's not about the customer getting to be an entitled asshole without repercussion...

Another of those cases where the quotation doesn't mean what we think it does. At the risk of going off on a tangent, 'blood is thicker than water' is another where the meaning in context is the opposite of what the accepted wisdom would hold. [The blood of the covenant is thicker than the water of the womb.]

[+ purplekow]

As a physician, I was frequently confronted by a. variation on this theme. "I know my body".  This came up frequently in discussion of treatment plans such as prescribing unneeded antibiotics, excessive numbers or types of pain medications, ordering of unneeded or prematurely requested tests and other situations.  Much of this had to do with the internet and the pill culture of Americans.  Sometimes, I could in good conscious and in good practice alter my treatment plan to satisfy the patient but when I could not, I would tell them that I was not going to prescribe what they were requesting as it is simply not the medically appropriate choice by current guidelines.  I would also suggest to them, that if they felt this was not satisfactory, I could recommend other doctors to them in the area.  I was cursed at, threatened, physically assaulted, insulted, reported to the medical board  and degraded but I held to the principle that the customer was not always right when that variation was used.  Ultimately, those dissatisfied clients left or did not return.  They were often told if they opted to follow my instructions, I would follow up and consider alternative treatment but that treatment may not be the one they are requesting now.   

I would say 98% of my patients were cooperative, listened to my explanation and walked away, if not happy, at least understanding why I was handling their issue this way.  But when you see 50 patients a day, as I did in my walk in, that means, on average, there was one person who would test my patience with patients.  

 

[Rudynate]

I learned to be polite as a little kid and I really learned the value of  being polite and service-oriented when I was in high school and working in restaurants after school. Before I came to San Francisco, I worked in a retail business in an area where parking was really difficult.  Right across the street was one of the few parking lots in the area and it filled up quickly. A nice old guy ran the lot and occasionally saved me a spot when he could.  I started tucking a $10 bill into an envelope for him with a thank you card every couple of weeks and I never had to worry about a parking spot.  One of the guys in management couldn't understand what magic I had worked with the parking guy to get him to save me a spot every day.  He was from Morocco and from a wealthy background and had a HUGE sense of entitlement, so it had never occurred to him to just be nice and tip the guy now and then.

[+ Vegas_Millennial]

Have most providers stop treating you as a customer?

Even though I always pay in cash, I can't remember ever receiving a receipt from a provider which is customary to give a customer. 

For the gentlemen older than I, did escorts ever give you Green Stamps with your purchase?

 

[mike carey]

2 minutes ago, Vegas_Millennial said:

For the gentlemen older than I, did escorts ever give you Green Stamps with your purchase?

Perhaps a 'Dear John' note?

[maninsoma]

13 hours ago, Vegas_Millennial said:

Have most providers stop treating you as a customer?

Even though I always pay in cash, I can't remember ever receiving a receipt from a provider which is customary to give a customer. 

For the gentlemen older than I, did escorts ever give you Green Stamps with your purchase?

 

No, my regulars just have online loyalty apps where I can download coupons and accumulate points for discounts on future visits. 

[+ DrownedBoy]

The customer is always right, provided they stay within the terms of the agreed contract, and treat the provider like a human being (except during the role playing segments involving flogging).

There have always been providers who are rude, and there's always been ones who excel at customer service.

Just remember that agreeing with the customer is usually a good move, or at least nodding and respecting their options. I've met politically active providers said they argued back when a (conservative) customer said something. He never got hired by that customer again. But that's the same thing I'd do if, say, I had a Grindr hookup with someone in the other tribe.