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Grocery Shopping II: Self check out, like or loath?


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Posted
4 minutes ago, pubic_assistance said:

Well...the "ugly American" is one who demands that Europeans comply with their own American standards. In this case the idea of self-service is already an ugly American invention so my expectations were the opposite.

(Also I wasn't demanding all....in these instances I just act like I'm mentally disabled). Blind, elderly and stupid people still get help. 😉

Acting? 🤫

Posted
22 minutes ago, Lucky said:

Acting? 🤫

Yes @Lucky.

As much as you think people with differences in philosophical viewpoints are stupid, there ARE people who can respect that people are just different. Different viewpoints borne from different life experiences.

In this case, I grew up middle class with aspirations to be able to enjoy the services that I observed were afforded the upper middle class.

As I grew older, the world has changed and even the "uppers" are subjected to help-yourself attitude in retail. But i didn't work this hard to do self service, so I don't. I won't bully anyone to get it but I do admit to acting confused that I should be expected to do so.

😜

Posted
On 11/18/2023 at 4:57 PM, marylander1940 said:

I wouldn't be surprised if in some European countries like France self-checkouts are banned because kill jobs.

 

It's not banned, I know there's self-checkouts in Brussels but in most supermarkets it's just not a thing, I tried to find out why but I couldn't find a clear answer. Two years ago a supermarket chain (Jumbo) introduced a "chat cashier" for people that want a chat & don't mind waiting.

Posted
2 hours ago, Thomas_Belgium said:

It's not banned, I know there's self-checkouts in Brussels but in most supermarkets it's just not a thing, I tried to find out why but I couldn't find a clear answer. Two years ago a supermarket chain (Jumbo) introduced a "chat cashier" for people that want a chat & don't mind waiting.

I didn't say they were banned, I simply said that maybe in the future they think about doing it like they came up with a 35 hours a week trying to artificially keep jobs alive. 

Posted
10 minutes ago, marylander1940 said:

I didn't say they were banned, I simply said that maybe in the future they think about doing it like they came up with a 35 hours a week trying to artificially keep jobs alive. 

When I was in Europe a few months ago I encountered self-service check-out stands at some grocery stores in Austria, Switzerland, and the Netherlands.  I always went to the cashier for service.  One time, I did notice on my receipt that I had been charged some nominal fee (around 0.35 Euros).  I was in a hurry to catch a train so I didn't have time to ask about it, and the receipt wasn't in English so I can't be certain what it was for; but, I believe it was a fee for using the human cashier.

Posted (edited)

Recent news reports suggest multiple retail/grocery stores are removing self-checkout and re-instituting more cashiers. They claim self-checkout results in more honest mistakes, more theft/shoplifting, and more technical problems.  
 

i know at our local CVS, they seem to be having more technical problems with self-checkout lately which results in a cashier having to come over and fix the problem. It’s getting very frustrating.
 

I don’t mind using self-checkout if I don’t have to weigh things.  Our local small grocer doesn’t have self-checkout so not an issue there. 
 

Anyway, keep a lookout for your local self-checkout option being removed😉.

WWW.CNN.COM

Target is testing a new self-checkout policy as retailers are finding the cashier-less...

 

Edited by EZEtoGRU
Posted
11 hours ago, EZEtoGRU said:

Recent news reports suggest multiple retail/grocery stores are removing self-checkout and re-instituting more cashiers.

All 4 of the Walmarts near me (3 supercenters and one Walmart Neighborhood Market all within 10 min. drive) have just added more self-checkouts.

  • 1 year later...
Posted

Just went through the self checkout at Walmart. One item I scanned resulted in a popup on the screen that said an associate sign in was required. The associate came right over, swiped his ID badge and rescanned the item. He got the same popup I did. I said, "Oops, guess it doesn't like you any better than it does me."   🤣🤣🤣  The associate said, "It doesn't have the capability to like."

Soooo....apparently I'm not as witty as I think I am. 

Hopefully I'm still as young and good looking as I think I am.  🤞

Posted
2 hours ago, jeezopete said:

 

Soooo....apparently I'm not as witty as I think I am. 

Hopefully I'm still as young and good looking as I think I am.  🤞

I'm sure you are!!

Posted

I won't physically deal with Walmart, but their app is swell and delivery is quick.

Sam's Club allows for using your phone to scan as you go and then pay (also on your phone) on your way out the door.  Quick and you never deal with registers.

Costco would be smart to implement this, but based on their website and app design, member-friendly tech is nowhere near their priority.

However, they do play nicely with Instacart.  It works for me.

I'm also a fan of HEB's app/delivery, but that's a Texas-based thing.

Posted
12 hours ago, jeezopete said:

Just went through the self checkout at Walmart. One item I scanned resulted in a popup on the screen that said an associate sign in was required. The associate came right over, swiped his ID badge and rescanned the item. He got the same popup I did. I said, "Oops, guess it doesn't like you any better than it does me."   🤣🤣🤣  The associate said, "It doesn't have the capability to like."

Soooo....apparently I'm not as witty as I think I am. 

Hopefully I'm still as young and good looking as I think I am.  🤞

Apparently, that particular associate is not so good at associating.

  • 3 months later...
Posted
On 11/20/2023 at 1:38 AM, jeezopete said:

All 4 of the Walmarts near me (3 supercenters and one Walmart Neighborhood Market all within 10 min. drive) have just added more self-checkouts.

The Walmart supercenter nearest me has recently removed about half of its self-checkout stations and added back more staffed stations with clerks.  It has also positioned staff at the exit to stop and check everyone's receipt, unless they see that person has come from the full-service staffed checkout station.

Posted

I listened to a vlog recommending not using self checkout for legal reasons.  The gist of it was stores are going after people, and that you would need evidence you hadn't stolen the suspect item.  Stores assume the worst and use a heavy hand.

I tend not to use self-check out for the above issue, and to support employment.

 

Posted
6 hours ago, Vegas_Millennial said:

The Walmart supercenter nearest me has recently removed about half of its self-checkout stations and added back more staffed stations with clerks.  It has also positioned staff at the exit to stop and check everyone's receipt, unless they see that person has come from the full-service staffed checkout station.

My local Target also cut way back on self-checkout because of rampant theft. You can't get toothpaste without having to call an associate. 

3 minutes ago, MikeBiDude said:

Like a printed receipt…which I always have.

Gen Zoomer: "What's a printed receipt?"

Posted

I don't know about other locations, but my local Walmart offers the option of no receipt, email receipt, or printed receipt.  Unless you select printed receipt, that could present problems for you if someone is checking receipts at the door.  Surprised they still give these options.  

Posted

My local Walmart did away with all its self-checkout lanes a couple of months ago. Target, Publix, and CVS still have them, and I do like the convenience, especially for those quick trips when I’m only grabbing a handful of items.

Posted
5 hours ago, MikeBiDude said:

Like a printed receipt…which I always have.

4 hours ago, Lotus-eater said:

... Gen Zoomer: "What's a printed receipt?"

4 hours ago, jimbosf said:

I don't know about other locations, but my local Walmart offers the option of no receipt, email receipt, or printed receipt. ....

This is my reality. There are two big supermarket chains in Australia. The one I use mostly has an option in its loyalty program not to receive a printed receipt at checkout (the other doesn't). I could show the receipt on my phone (the transaction almost always loads instantly) but I don't need to have my phone with me to shop, I could use my plastic loyalty card, and cash or a physical credit/debit card. But both chains also give any customer the option not to print a receipt, primarily on smaller transactions, usually those under $30. It would appear neither sees the option of checking receipts on exit as being worth the effort.  

Posted (edited)
15 hours ago, MikeBiDude said:

Like a printed receipt…which I always have.

One might need that days or weeks later.  But also, they might claim an item was taken that's not on the receipt.  Also, an innocent mistake has gotten many customers arrested.  Wish I could find that vlog, by a lawyer recommending to avoid self checkout altogether.

Edited by TonyDown

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