Disgruntled Provider what do I do?

[Pierofj]

I received a very strange follow up from this provider about three months after meeting them. Froy Texted me as folllows:

“PayPal has confirmed that you received the service in full and then filed a chargeback, which resulted in financial damage to me.

Filing a chargeback after receiving the agreed service constitutes fraud. I have your contact information and records of the transaction and service provided.

If the amount of $815 USD is not returned immediately, I will proceed with legal action for fraud and unjust enrichment, including a formal report and small claims filing.

I am giving you the opportunity to resolve this directly before escalating.

Awaiting your response.”

I feel bad for them that this happened but I didn’t do this to them. I’ve never used pay pal before. I replied and they showed me the screen capture with chargeback info on it from PayPal and it was someone else but they insisted it was me who did it. After explaining that they have wrong person they followed up with the following messages:

 

“Understood.

I will stop contacting you.

Any further steps regarding this matter will be handled through formal channels based on the records I have.”

and 

“I’m glad my home has a smart door cam and I have everything recorded! ”

It is a very strange uncomfortable situation. Any advice or thoughts?

[Pierofj]

I received a very strange follow up from this provider about three months after meeting them. Froy Texted me as folllows:

“PayPal has confirmed that you received the service in full and then filed a chargeback, which resulted in financial damage to me.

Filing a chargeback after receiving the agreed service constitutes fraud. I have your contact information and records of the transaction and service provided.

If the amount of $815 USD is not returned immediately, I will proceed with legal action for fraud and unjust enrichment, including a formal report and small claims filing.

I am giving you the opportunity to resolve this directly before escalating.

Awaiting your response.”

I feel bad for them that this happened but I didn’t do this to them. I’ve never used pay pal before. I replied and they showed me the screen capture with chargeback info on it from PayPal and it was someone else but they insisted it was me who did it. After explaining that they have wrong person they followed up with the following messages:

 

“Understood.

I will stop contacting you.

Any further steps regarding this matter will be handled through formal channels based on the records I have.”

and 

“I’m glad my home has a smart door cam and I have everything recorded! ”

It is a very strange uncomfortable situation. Any advice or thoughts?

[savantsav]

If they have the wrong person and you told them they have the wrong person then stop contacting them. If by any chance whatsoever they show up to your place or send you some letter respond in kind: "You have the wrong person, this isn't me, I don't use paypal. Don't contact me anymore"

[+ azdr0710]

Problem solved!  

[Pierofj]

How is it solved?

[Nue2thegame]

I’ve never heard of this happening with PayPal. I use it for online purchases from established vendors and have never had a problem. I’m wondering whether his claim is even legitimate. For me, it underscores my practice of using cash exclusively. No worries about subsequent sequelae. 

[+ JamesB]

Honestly, it does sound a bit like a scam, but banking errors happen more often than people realize. Start by checking your bank or credit card statements and look closely at the date of service. Was the $815 actually debited? Also check for automatic chargebacks. Sometimes banks flag large or unusual transactions as potential fraud and reverse them without the cardholder explicitly requesting it. Log directly into your PayPal account, do not click any links from texts or emails. Check the Resolution Center for any open disputes or chargebacks. If everything checks out on your end, keep records of all communications and transactions, and then block him.

[MassageCommunityMember]

How did you pay him?  Can you send a screen capture of your non pay pal payment?

[Whippoorwill]

I wonder if the communications are from Froy or Paypal at all...the whole thing smells like a scam to me. While not this particular scenario, I periodically get scam notices from purported companies and vendors that are complete inventions. Just don't answer.

[Pierofj]

14 minutes ago, MassageCommunityMember said:

How did you pay him?  Can you send a screen capture of your non pay pal payment?

Paid them in cash. I don’t use pay pal…

[danteig]

Don’t use PayPal nor CashApp. Cash is king. Both parties can move to Zelle / Venmo if there’s trust

[Pierofj]

I agree that’s why I paid cash…

[+ SidewaysDM]

17 minutes ago, JamesB said:

Honestly, it does sound a bit like a scam, but banking errors happen more often than people realize. Start by checking your bank or credit card statements and look closely at the date of service. Was the $815 actually debited? Also check for automatic chargebacks. Sometimes banks flag large or unusual transactions as potential fraud and reverse them without the cardholder explicitly requesting it. Log directly into your PayPal account, do not click any links from texts or emails. Check the Resolution Center for any open disputes or chargebacks. If everything checks out on your end, keep records of all communications and transactions, and then block him.

Great advice and I would follow everything you have stated. I personally have had certain bank cards,  flag, deny and reverse my charges for large, unusual out of state bank charges. I will NEVER use a bank credit card again, to book a provider! 

[+ azdr0710]

50 minutes ago, Pierofj said:

How is it solved?

You told him it wasn't you and he seems to now agree and realize his mix-up. 

[Pierofj]

2 minutes ago, azdr0710 said:

You told him it wasn't you and he seems to now agree and realize his mix-up. 

His last message implied that he is going to pursue this further based on what his smart door cam shows… I honestly can’t remember if he had a smart door camera either.

[+ JamesB]

1 hour ago, Pierofj said:

I agree that’s why I paid cash…

Oh, wait, I think I misread your original post. If you didn’t use PayPal to pay him, just block him and move on. And who cares if you’re in his doorbell video? If people could collect money from anyone caught on a doorbell camera, we’d all be rich.

[Pierofj]

4 minutes ago, JamesB said:

Oh, wait, I think I misread your original post. If you didn’t use PayPal to pay him, just block him and move on. And who cares if you’re in his doorbell video? If people could collect money from anyone caught on a doorbell camera, we’d all be rich.

Nice thanks!

[+ PhileasFogg]

The response they sent reeks of AI and geared toward intimidation.  But it’s a paper tiger. If you paid in cash tell him to cease and desist on the harassment or you’ll be sure that “formal channels based on the evidence you provide”.  Even better, mail the response to his address with the door cam

Edited yesterday at 09:02 AM by PhileasFogg

[d.anders]

Why would any escort in his or her right mind have anything to do with PayPal?

[Nue2thegame]

14 hours ago, Pierofj said:

Paid them in cash. I don’t use pay pal…

In that case I would ignore him and move on. Very unlikely that anything more will come from this crude phishing attempt. 

[viewing ownly]

Something to consider - this may not at all be from a person you saw, but someone that is trying to scam you THROUGH him. I received a notice that was weird and threatening from one of my massage regulars, but I blew it off and didn't even tell him about it. It's rather simple for someone to get ahold of an e-mail address and sent an intimidating notice pretending to be from that person. While jarring, I'd simply ignore since you know you did nothing wrong.

If I did have something like that happen to me in regard to my method of payment used, it would turn me into a "cash only" client really quick. 

[BigK]

And how would PayPal verify the service you received?  Sounds like bullshit to me and most likely a scam.

[+ PhileasFogg]

Guys, reread - the provider TEXTED him

[+ PhileasFogg]

BTW @Pierofj, AI can manipulate screen shots with ease.   What you got was fraudulent - obvious since you didn’t use PayPal 

[+ PhileasFogg]

Compliments of ChatGPT…took 90 seconds

Edited 23 hours ago by PhileasFogg