Providers contacting clients. Is it welcome?

[+ Jamie21]

On 8/24/2025 at 6:47 PM, sfwysiwyg said:

How you you keep track of your clients preferances?  do you keep a customer profile database? 

Yes, kind of. In my calendar when a client books I keep a note of their name, the rate, and how they booked (as in via text, WhatsApp, DM on X, email or phone). After their session I make a note of what happened, what they liked etc. If they book another session I can then search it by name or whatever to check what happened last time. Of course for regulars it’s easy to remember what they like. 

[+ Jamie21]

1 hour ago, Just966 said:

Limited experience in this area but would love to experience your massage sometime but difficult living on another continent from you. Have also found your messages/texts on here very interesting and warm. Would gladly receive texts if I was a client of yours. 

Hey thanks  ☺️….if you do ever visit London I’d love to see you for a massage. 

[+ Just966]

21 minutes ago, Jamie21 said:

Hey thanks  ☺️….if you do ever visit London I’d love to see you for a massage. 

I would definitely book one😊

[Mark_fl]

I suggest asking them if you can reach out via text.  You don't want some married guy getting pissed when his wife asks "who texted you?" and there may be something incriminating in the text history. 

But once you have that permission, I think it's a great gesture.

[moonlight]

Recently had a provider text me as part of a group chat where I could see the phone numbers of his former clients (and they could see mine, obviously). Another reminder why using my real number is off the table. He clearly had no sense of discretion even before that.

[+ Alabastrine]

Discretion and privacy is a touchy issue, and some might not want to communicate unless it's necessary. I'm very sensitive to the discretion level, but am normally happy to chat with a provider I've booked over Signal instead of phone texts. I just assume any communication from them is either about establishing a business relationship, or fostering more business even if it's with warm, inviting/flirtatious chat. If they were to advertise what's "on the menu" updates to offerings/rates I'm the type that would always welcome communication and updates from providers. 

Edited yesterday at 06:06 AM by Alabastrine
my grammar sucks

[Rod Hagen]

On 8/31/2025 at 6:46 PM, Mark_fl said:

I suggest asking them if you can reach out via text.  You don't want some married guy getting pissed when his wife asks "who texted you?" and there may be something incriminating in the text history. 

But once you have that permission, I think it's a great gesture.

In 1999 I was close with a Minnesota client and we communicated regularly over AOL IM.  Talking to his wife one morning on the phone in his car, he heard the telltale ping of an IM.  He guessed correctly that he'd forgotten to sign off AOL on his home office computer, and that it was me messaging him, and most importantly, that when they finished their call, his wife would snoop.  He had her number.  She read our messages, read my profile and my website and reviews (one of which was his and she figured out easily which one).  Days later, she called me.  She was not happy, we did not become friends.  I did manage to see him a couple years later for lunch. Sadly, he died of a horrible disease maybe 15 years ago.  Very smart, nice man.  

Edited yesterday at 04:34 PM by Rod Hagen

[Nightowl]

1 hour ago, Rod Hagen said:

In 1999 I was close with a Minnesota client and we communicated regularly over AOL IM.  Talking to his wife one morning on the phone in his car, he heard the telltale ping of an IM.  He guessed correctly that he'd forgotten to sign off AOL on his home office computer, and that it was me messaging him, and most importantly, that when they finished their call, his wife would snoop.  He had her number.  She read our messages, read my profile and my website and reviews (one of which was his and she figured out easily which one).  Days later, she called me.  She was not happy, we did not become friends.  I did manage to see him a couple years later for lunch. Sadly, he died of a horrible disease maybe 15 years ago.  Very smart, nice man.  

That is my nightmare.  

[rvwnsd]

9 hours ago, Nightowl said:

That is my nightmare.  

Fortunately, 25 years later, we can text on our phones so the risk of someone seeing chats on one's computer is pretty low. Certainly, a spouse who has the client's login credentials could unlock their phone, but that's within the client's control. That said, if a phone is face-up on a table it is easy to see who is texting. Which leads to the reason not all clients want to be contacted by providers.

For me, being contacted by a provider is not a problem unless it gets rude, mean, nasty, or too frequent. Only a few providers have crossed the line from welcome to unwelcome contact.