More and more over the years, straight-to-the-point has kind of become the norm. Finding providers who take the time to be a little warmer and more conversational (within reason, of course) can take some trial and error.
I also agree with the previous comment that once you’ve actually booked, or especially after you’ve had an appointment with someone, the messaging often changes completely, usually in a good way. Finding a regular that you really enjoy changes everything and you want to keep those.