spaman

I’m impressed by your confidence that the Kenny you think you saw was in fact the Kenny and not Wayne pulling a double shift. 
 

I had a session with Wayne too. I thought he gave a great massage, he's very skilled and aimed to please. Won't repeat though because I called for an appointment with Shaun, I specifically asked for Shaun, asked if he was working, they said yes, asked when his next availability was, they said anytime, I asked if I could come in "now" they said yes. Wayne answered the door and I could tell when he started talking that it was the same guy who answered the phone. I told him I had an appointment with Shaun, he said yes, ok, but I looked around and didn't see him there. I thought maybe he was using the restroom or something. Wayne showed me to my room, I said I'm having Shaun, right and he said yes. After I got on the table, Wayne came in and I said what's your name, you aren't Shaun. He played the game that he didn't understand what I was saying, then he said ohhhhh, Shaun only on Sundays, I'm ok? I almost got up and left I was so pissed off, but I stayed, got a good massage, and I took it out of his tip (although I still tipped more than I should have). Even though it was a great massage, I won't repeat with him and I won't fall for that again.

I also have doubts myself whether Kenny was the real one who serviced me lol or just the pretender.
 
 

Zigg, it sounded like they don’t care about our feedback.  
They could go for rebranding e.g. change of aliases, few hair tricks and all and they become a new person.  The posted photos in RM is not even accurate. The only way this situation can be prevented is when the management intervenes and filter out the bad experiences/masseurs. 

I may have to schedule a six hand massage with Kenny, Wayne and Shaun just to get this straightened out. 

I’m impressed by your confidence that the Kenny you think you saw was in fact the Kenny and not Wayne pulling a double shift. 
 

I’m impressed by your confidence that the Kenny you think you saw was in fact the Kenny and not Wayne pulling a double shift. 
 

No, it's not OK.

Can’t find your direct reply to my post for me to reply back. But clearly you got upset but I have no reason to lie. There’s no difference if we bring up our negative experiences with you here, yelp or google. So that sounds like a you problem bro
i understand that this is your job and our discourse might affect your future clientele but as much as I try to empathize, your behavior here is not helping your case either. I know we’re all big and brave on the internet but word of advice, keep your attitude in check because lets bffr, you ain’t that cute to be having an attitude in the first place lmaooo

I had a session with Wayne too. I thought he gave a great massage, he's very skilled and aimed to please. Won't repeat though because I called for an appointment with Shaun, I specifically asked for Shaun, asked if he was working, they said yes, asked when his next availability was, they said anytime, I asked if I could come in "now" they said yes. Wayne answered the door and I could tell when he started talking that it was the same guy who answered the phone. I told him I had an appointment with Shaun, he said yes, ok, but I looked around and didn't see him there. I thought maybe he was using the restroom or something. Wayne showed me to my room, I said I'm having Shaun, right and he said yes. After I got on the table, Wayne came in and I said what's your name, you aren't Shaun. He played the game that he didn't understand what I was saying, then he said ohhhhh, Shaun only on Sundays, I'm ok? I almost got up and left I was so pissed off, but I stayed, got a good massage, and I took it out of his tip (although I still tipped more than I should have). Even though it was a great massage, I won't repeat with him and I won't fall for that again.

The practice of using another persons name to get money right now is a Chinese spa thing. I’ve found most of them will do this and it can be very annoying. 

I had a session with Wayne too. I thought he gave a great massage, he's very skilled and aimed to please. Won't repeat though because I called for an appointment with Shaun, I specifically asked for Shaun, asked if he was working, they said yes, asked when his next availability was, they said anytime, I asked if I could come in "now" they said yes. Wayne answered the door and I could tell when he started talking that it was the same guy who answered the phone. I told him I had an appointment with Shaun, he said yes, ok, but I looked around and didn't see him there. I thought maybe he was using the restroom or something. Wayne showed me to my room, I said I'm having Shaun, right and he said yes. After I got on the table, Wayne came in and I said what's your name, you aren't Shaun. He played the game that he didn't understand what I was saying, then he said ohhhhh, Shaun only on Sundays, I'm ok? I almost got up and left I was so pissed off, but I stayed, got a good massage, and I took it out of his tip (although I still tipped more than I should have). Even though it was a great massage, I won't repeat with him and I won't fall for that again.

I’m not attacking anyone personally or saying the massage wasn’t good. I already said the massage itself was excellent. My issue was that I specifically asked for Shaun and genuinely believed I was booking with Shaun. If there was a misunderstanding, ok, but from my perspective it felt very misleading since Shaun’s name was mentioned multiple times on the phone and again when I arrived. I still stayed for the appointment because I was already there, and again, the massage was great. I’m simply sharing my experience honestly, the same way anyone else would. Just be honest with your customers, it goes a long way. No hard feelings, but after all this I’ll probably take my business elsewhere. Luckily there’s no shortage of options in the city.

I’m not attacking anyone personally or saying the massage wasn’t good. I already said the massage itself was excellent. My issue was that I specifically asked for Shaun and genuinely believed I was booking with Shaun. If there was a misunderstanding, ok, but from my perspective it felt very misleading since Shaun’s name was mentioned multiple times on the phone and again when I arrived. I still stayed for the appointment because I was already there, and again, the massage was great. I’m simply sharing my experience honestly, the same way anyone else would. Just be honest with your customers, it goes a long way. No hard feelings, but after all this I’ll probably take my business elsewhere. Luckily there’s no shortage of options in the city.

I had a session with Wayne too. I thought he gave a great massage, he's very skilled and aimed to please. Won't repeat though because I called for an appointment with Shaun, I specifically asked for Shaun, asked if he was working, they said yes, asked when his next availability was, they said anytime, I asked if I could come in "now" they said yes. Wayne answered the door and I could tell when he started talking that it was the same guy who answered the phone. I told him I had an appointment with Shaun, he said yes, ok, but I looked around and didn't see him there. I thought maybe he was using the restroom or something. Wayne showed me to my room, I said I'm having Shaun, right and he said yes. After I got on the table, Wayne came in and I said what's your name, you aren't Shaun. He played the game that he didn't understand what I was saying, then he said ohhhhh, Shaun only on Sundays, I'm ok? I almost got up and left I was so pissed off, but I stayed, got a good massage, and I took it out of his tip (although I still tipped more than I should have). Even though it was a great massage, I won't repeat with him and I won't fall for that again.

I had a session with Wayne too. I thought he gave a great massage, he's very skilled and aimed to please. Won't repeat though because I called for an appointment with Shaun, I specifically asked for Shaun, asked if he was working, they said yes, asked when his next availability was, they said anytime, I asked if I could come in "now" they said yes. Wayne answered the door and I could tell when he started talking that it was the same guy who answered the phone. I told him I had an appointment with Shaun, he said yes, ok, but I looked around and didn't see him there. I thought maybe he was using the restroom or something. Wayne showed me to my room, I said I'm having Shaun, right and he said yes. After I got on the table, Wayne came in and I said what's your name, you aren't Shaun. He played the game that he didn't understand what I was saying, then he said ohhhhh, Shaun only on Sundays, I'm ok? I almost got up and left I was so pissed off, but I stayed, got a good massage, and I took it out of his tip (although I still tipped more than I should have). Even though it was a great massage, I won't repeat with him and I won't fall for that again.

I had a session with Wayne too. I thought he gave a great massage, he's very skilled and aimed to please. Won't repeat though because I called for an appointment with Shaun, I specifically asked for Shaun, asked if he was working, they said yes, asked when his next availability was, they said anytime, I asked if I could come in "now" they said yes. Wayne answered the door and I could tell when he started talking that it was the same guy who answered the phone. I told him I had an appointment with Shaun, he said yes, ok, but I looked around and didn't see him there. I thought maybe he was using the restroom or something. Wayne showed me to my room, I said I'm having Shaun, right and he said yes. After I got on the table, Wayne came in and I said what's your name, you aren't Shaun. He played the game that he didn't understand what I was saying, then he said ohhhhh, Shaun only on Sundays, I'm ok? I almost got up and left I was so pissed off, but I stayed, got a good massage, and I took it out of his tip (although I still tipped more than I should have). Even though it was a great massage, I won't repeat with him and I won't fall for that again.

Terry's at TSMS. I saw him there last week.

I remember someone saying Shawn moved to Las Vegas or something? Not sure. Terry’s bouncing from spas but he works shifts at tsms

THIS x 1,000

All of this sounds like a low-mid level Kspa.
You don't go to a place like this to fuck or hook up.  It's not a gay bath.
The problem is that so many gay guys don't respect the rules that these facilities end up closing things because of it.
Quit fucking up my Kspa experiences, thanks.  Just go, respect custom, relax, enjoy.

I think it's a nice place, although I went there pre-covid when it was open 24 hrs., spent the night, and came home with welts all over my body.  I assume they were bed bug bites. There was an area with about 50 large leather recliners where I slept. I've been back a couple times since, but didn't go anywhere near those chairs!

If I book a 60 minute massage and the upselling starts as soon as the masseur enters the room and continues despite my saying "no thanks", I think it's reasonable to leave early and pay for the time I've used. 
He didn't work for anywhere close to 30 minutes and I definitely did not get a massage. My expectations are pretty  low, but this was not an acceptable experience. 
This was at 28 Men's. 

Yes, I agree.  This used to be my favorite, but moved quickly to the bottom of my list after a few mediocre experiences.  I've started going back based on feedback on this thread.  Definitely are stepping up their game. 

Yes, I agree.  This used to be my favorite, but moved quickly to the bottom of my list after a few mediocre experiences.  I've started going back based on feedback on this thread.  Definitely are stepping up their game.