+ Lucky Posted October 29, 2022 Share Posted October 29, 2022 I can't print anything from my computer to the printer. I always have been able to, but now it says that my printer is offline. When I got that message in the past, I would restart the printer and it would work No more! Any advice? Link to comment Share on other sites More sharing options...
RadioRob Posted October 29, 2022 Share Posted October 29, 2022 For the times I've seen this happen, the printer received a different IP address from your router (it's assigned via DHCP). Your computer is looking for the printer on one IP address when it's actually on another. You might consider assigning a static address to the printer so that it does not change addresses later. Link to comment Share on other sites More sharing options...
RadioRob Posted October 29, 2022 Share Posted October 29, 2022 You can also go into your computer's device settings... remove the printer and re-add it again. (I'm assuming it's setup as a network printer and not attached via a USB cable.) pubic_assistance 1 Link to comment Share on other sites More sharing options...
pubic_assistance Posted October 29, 2022 Share Posted October 29, 2022 My printer does this occasionally When in doubt just restart everything. Reboot your internet + reboot the printer + reboot your computer. That has always worked for me when restarting the printer alone doesn't work. Link to comment Share on other sites More sharing options...
+ sync Posted October 29, 2022 Share Posted October 29, 2022 If you have a VPN app, it could be that. When I experienced your situation, I clicked off the VPN app (I use ExpressVPN). The printer then connected in its usual fashion. If that's the case, don't forget to click the VPN app back on again. 🙂 Link to comment Share on other sites More sharing options...
+ Vegas_Millennial Posted October 29, 2022 Share Posted October 29, 2022 3 hours ago, Lucky said: I can't print anything from my computer to the printer. I always have been able to, but now it says that my printer is offline. When I got that message in the past, I would restart the printer and it would work No more! Any advice? Check the cable connection. Make sure the cable from the printer to the hard drive has not become loose, or any of the prongs become bent. Link to comment Share on other sites More sharing options...
pubic_assistance Posted October 29, 2022 Share Posted October 29, 2022 Cables ? I haven't had cables attached to my printer since the last century 😆 If that's the problem then he needs to get rid of his antiques. Link to comment Share on other sites More sharing options...
+ Lucky Posted October 30, 2022 Author Share Posted October 30, 2022 It is a wireless printer. Link to comment Share on other sites More sharing options...
Rudynate Posted October 30, 2022 Share Posted October 30, 2022 HP printers are the absolute worst for this - they have become so complicated that they are almost unusable. Occasionally, I have had to reinstall the software. Link to comment Share on other sites More sharing options...
+ Lucky Posted October 30, 2022 Author Share Posted October 30, 2022 12 hours ago, Rudynate said: HP printers are the absolute worst for this - they have become so complicated that they are almost unusable. Occasionally, I have had to reinstall the software. I wouldn't know how to do that! Link to comment Share on other sites More sharing options...
+ sync Posted October 30, 2022 Share Posted October 30, 2022 I have benefited many times by just typing my computer/printer issue(s) into the Google search box. It could surprise you how many others have experienced or are experiencing the same issue(s) you are. There are usually several helpful suggestions/solutions. + Lucky 1 Link to comment Share on other sites More sharing options...
Rod Hagen Posted November 7, 2022 Share Posted November 7, 2022 Can't recommend Brother Printers highly enough. Mine never ever drops the connection. If the power fails (somehow West Hollywood is like San Pedro, Honduras: the power goes out constantly), it picks up the WiFi connection no problem. https://www.brother-usa.com/home/printers-fax Link to comment Share on other sites More sharing options...
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