I read most of the reviews for a masseur I’m interested in on RMass, but actually put more weight on my initial communication with the masseur when making a final decision whether to proceed. I’ve seen a particular masseur in SF three times - he has been pretty amazing. He has one negative review on RMass. But this negative review is what actually sealed the deal for me to see him b/c I really liked how he responded to the reviewer. Very classy and non-emotional.