I always text the morning of “Still on for 90min massage at 7:00?
I text again as I’m leaving “On my way to you now, see you at 7:00”
This has saved me a bunch of times as it gives the masseur an opportunity to tell me what time he’ll actually be ready.
However, the last massage I had, in spite of the usual texts, when I text him that I’m downstairs he says “I’m running behind can you come back in 30-45min?” I said I couldn’t and I’d try to book later for another time (I won’t).
I usually clear enough time that I’m not rushing to something after the massage so I’m happy to be flexible if something comes up, but I refuse to wait in the street or kill time because of poor planning.