The cauldron of personalities, mental illnesses, testosterone, levels of education, degrees of ethics, social mores, financial stresses (on and on) are the baseline dynamics of this business and for all involved. When I hear the rants and raves of bad behavior I think ‘Yeah, so?!’ The chances of a smooth transaction are stacked against you. Take a breath… forgive and forget the perps. Focus on the positive transactions and bring that positive energy to your next gig. You’re only one or two bad reviews from being out of business.