Guest Posted January 21, 2022 Share Posted January 21, 2022 (edited) Hello Folks - Today I wasted almost 2 hours and no massage. I booked guy called Bruce as he was available, no clue who was this before I booked. I went there. He came for massage. He started but in 10 minutes, he went 5 times outside. Kept opening doors and going out and coming back. I told him you should not do because of privacy. After 15 minutes Allen came told me Bruce is not feeling well, he kept texting on phone and telling I should not be here , i have another appointment with another customer after 45 minutes. But no interest on massage as I asked him to continue. He left the room after like 10 minutes and came back after 15 minutes asking - do you want me to do massage or not. I said I already wasted my 45 minutes. Then he started. He did for 10 minutes with no interest at all. No pressure, nothing. Just rubbing with his one hand up and down on top of towel on me and second hand keep texting on phone. I could feel he is just doing time pass. i told him to apply hard pressure, he started arguing this is how i do and left the room. This is the worst experience even I got on any SPA in NYC. It is not just money, but I wasted my time which is much more valuable. wasted 2 hrs in commute. Total of entire day waste. Please stay way from both these guys. I got the appointment booked and told them what I needed in advance. I am thinking to report to the owner. How do we report this problem when these guys non stop using phone during massage? i am very concerned about it. Cheers Edited January 21, 2022 by Guest Link to comment Share on other sites More sharing options...
Redwine56 Posted January 21, 2022 Share Posted January 21, 2022 14 hours ago, TerryAance said: Hello Folks - Today I wasted almost 2 hours and no massage. I booked guy called Bruce as he was available, no clue who was this before I booked. I went there. He came for massage. He started but in 10 minutes, he went 5 times outside. Kept opening doors and going out and coming back. I told him you should not do because of privacy. After 15 minutes Allen came told me Bruce is not feeling well, he kept texting on phone and telling I should not be here , i have another appointment with another customer after 45 minutes. But no interest on massage as I asked him to continue. He left the room after like 10 minutes and came back after 15 minutes asking - do you want me to do massage or not. I said I already wasted my 45 minutes. Then he started. He did for 10 minutes with no interest at all. No pressure, nothing. Just rubbing with his one hand up and down on top of towel on me and second hand keep texting on phone. I could feel he is just doing time pass. i told him to apply hard pressure, he started arguing this is how i do and left the room. This is the worst experience even I got on any SPA in NYC. It is not just money, but I wasted my time which is much more valuable. wasted 2 hrs in commute. Total of entire day waste. Please stay way from both these guys. I got the appointment booked and told them what I needed in advance. I am thinking to report to the owner. How do we report this problem when these guys non stop using phone during massage? i am very concerned about it. Cheers I'm sorry to hear of your experience at Grandee Spa. I would definitely report what you endured to the manager. You did everything right by making an appointment and you were taken advantage of by not only one but two masseurs. I can understand that Bruce may have taken ill last minute but then why wasn't Allen able to step in and provide you with a proper massage? So much for Grandee's customer service. I hope you didn't end up paying the full fee. I would never return. Sixpack and MenLoveAvenue 1 1 Link to comment Share on other sites More sharing options...
Sixpack Posted January 21, 2022 Share Posted January 21, 2022 Don’t pay for poor service Redwine56 1 Link to comment Share on other sites More sharing options...
Sixpack Posted January 22, 2022 Share Posted January 22, 2022 On 1/21/2022 at 11:42 AM, Redwine56 said: I'm sorry to hear of your experience at Grandee Spa. I would definitely report what you endured to the manager. You did everything right by making an appointment and you were taken advantage of by not only one but two masseurs. I can understand that Bruce may have taken ill last minute but then why wasn't Allen able to step in and provide you with a proper massage? So much for Grandee's customer service. I hope you didn't end up paying the full fee. I would never return. Taken ill last minute seems like they lack any safety protocols. In these times this is very disappointing. Redwine56 1 Link to comment Share on other sites More sharing options...
Guest Posted January 23, 2022 Share Posted January 23, 2022 Did you guys ever experience? You lay down on table naked and masseur keep going out and coming back like 5 times in 10 minutes that too when door is right next to the lobby and nothing he tells you while going. And next masseur comes after 10 minutes because first masseur just disappeared and later keep texting on phone and reading messages and doing massage by 1 hand. This is way super worst service what I experienced in Grandee. I just do not get, how can they do this?? I reported to manager. He just said apologize. I just do NOT it. He should supposed to take action. Thanks Guys. Link to comment Share on other sites More sharing options...
Sixpack Posted January 23, 2022 Share Posted January 23, 2022 6 minutes ago, TerryAance said: Did you guys ever experience? You lay down on table naked and masseur keep going out and coming back like 5 times in 10 minutes that too when door is right next to the lobby and nothing he tells you while going. And next masseur comes after 10 minutes because first masseur just disappeared and later keep texting on phone and reading messages and doing massage by 1 hand. This is way super worst service what I experienced in Grandee. I just do not get, how can they do this?? I reported to manager. He just said apologize. I just do NOT it. He should supposed to take action. Thanks Guys. Perhaps he will take action if it affects him. Leave a negative public review online not only here but on other review sites. sorry this happened to you. Link to comment Share on other sites More sharing options...
Redwine56 Posted January 23, 2022 Share Posted January 23, 2022 5 hours ago, TerryAance said: Did you guys ever experience? You lay down on table naked and masseur keep going out and coming back like 5 times in 10 minutes that too when door is right next to the lobby and nothing he tells you while going. And next masseur comes after 10 minutes because first masseur just disappeared and later keep texting on phone and reading messages and doing massage by 1 hand. This is way super worst service what I experienced in Grandee. I just do not get, how can they do this?? I reported to manager. He just said apologize. I just do NOT it. He should supposed to take action. Thanks Guys. I cannot say that I ever had as terrible of an experience as you had. Once on a while I've had a masseur who was distracted during the massage but if it was longer than a few minutes or more than once or twice, I would immediately express my dissatisfaction and their tip is reduced. I'm the paying customer and if I can't get what I'm paying for, they will know it. Link to comment Share on other sites More sharing options...
spaman Posted January 23, 2022 Share Posted January 23, 2022 They have a history of being unprofessional there. I don't get it - they spend all that time, effort and money every couple years to rebrand the place, yet carry over the same practices. I can say that over the years I've never had a good memorable experience there. If I had to give it a rating, I'd say c- across the board. Even the halfway decent massages that I may have ended up with there were ruined because they tend to cut them 10 min short. There are better spas who try much harder to please than to have to resort to patronizing this one. MenLoveAvenue, pubic_assistance, Redwine56 and 1 other 2 2 Link to comment Share on other sites More sharing options...
ZackNYC Posted November 4, 2022 Share Posted November 4, 2022 Just by looking at the Grandee Men's Spa review made me wanna go try it tho. JUWS, Spiritualadvisor, Nicky T and 2 others 1 2 1 1 Link to comment Share on other sites More sharing options...
Nicky T Posted November 14, 2022 Share Posted November 14, 2022 I had a wonderful massage experience over there. Jackus, pubic_assistance, ZackNYC and 2 others 1 2 1 1 Link to comment Share on other sites More sharing options...
Jackus Posted November 14, 2022 Share Posted November 14, 2022 17 minutes ago, Nicky T said: I had a wonderful massage experience over there. Are you joking! Hahahaha JUWS, n2guysnatl, pubic_assistance and 1 other 4 Link to comment Share on other sites More sharing options...
pubic_assistance Posted November 22, 2022 Share Posted November 22, 2022 On 11/14/2022 at 1:56 PM, Nicky T said: I had a wonderful massage experience over there. Thank you "Nikky T" for signing up with a new profile, just in time to refute the bad reviews at Grandee. Your contribution is understandable, but unfortunately the community here is not so GULLIBLE ! MikeBiDude, + nycman and n2guysnatl 2 1 Link to comment Share on other sites More sharing options...
ZackNYC Posted November 30, 2022 Share Posted November 30, 2022 On 11/4/2022 at 3:09 PM, ZackNYC said: Just by looking at the Grandee Men's Spa review made me wanna go try it tho. ❤️ n2guysnatl 1 Link to comment Share on other sites More sharing options...
ZackNYC Posted November 30, 2022 Share Posted November 30, 2022 On 11/14/2022 at 1:56 PM, Nicky T said: I had a wonderful massage experience over there. Yes! Good to know www.grandeemenspa.com n2guysnatl 1 Link to comment Share on other sites More sharing options...
ZackNYC Posted November 30, 2022 Share Posted November 30, 2022 3 minutes ago, ZackNYC said: Yes! Good to know www.grandeemenspa.com On 11/14/2022 at 1:56 PM, Nicky T said: I had a wonderful massage experience over there. https://docs.google.com/document/d/1LuTEVSNCdQkCS3PeoeJzZhvVaq2X8zO0/edit?usp=sharing_erl_m&rtpof=true&sd=true&userstoinvite=estefano6688@gmail.com&ts=636881ea Our e-proflie ❤️ n2guysnatl 1 Link to comment Share on other sites More sharing options...
coriolis888 Posted December 1, 2022 Share Posted December 1, 2022 On 1/20/2022 at 6:02 PM, TerryAance said: Hello Folks - Today I wasted almost 2 hours and no massage. I booked guy called Bruce as he was available, no clue who was this before I booked. I went there. He came for massage. He started but in 10 minutes, he went 5 times outside. Kept opening doors and going out and coming back. I told him you should not do because of privacy. After 15 minutes Allen came told me Bruce is not feeling well, he kept texting on phone and telling I should not be here , i have another appointment with another customer after 45 minutes. But no interest on massage as I asked him to continue. He left the room after like 10 minutes and came back after 15 minutes asking - do you want me to do massage or not. I said I already wasted my 45 minutes. Then he started. He did for 10 minutes with no interest at all. No pressure, nothing. Just rubbing with his one hand up and down on top of towel on me and second hand keep texting on phone. I could feel he is just doing time pass. i told him to apply hard pressure, he started arguing this is how i do and left the room. This is the worst experience even I got on any SPA in NYC. It is not just money, but I wasted my time which is much more valuable. wasted 2 hrs in commute. Total of entire day waste. Please stay way from both these guys. I got the appointment booked and told them what I needed in advance. I am thinking to report to the owner. How do we report this problem when these guys non stop using phone during massage? i am very concerned about it. Cheers I must have read your post too fast as I missed the part where you wrote about not paying for such lousy service. I really hope you did not pay considering you said you repeatedly had issues of not getting a real/full massage and the little bit of massage you had was done with one hand while the supposed masseur used his other hand to talk on his cell phone in between opening and closing the door to where you were getting the alleged massage. No good when you pay for such terrible service. You know you can leave fairly long reviews on Yelp and similar sites explaining what happened at that facility. Link to comment Share on other sites More sharing options...
Cooper Posted December 3, 2022 Share Posted December 3, 2022 Gentlemen, This topic is locked. Once locked you are not to restart this topic in a new thread or resurrect an old one just to continue the discussion. Link to comment Share on other sites More sharing options...
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