Does RM forward chat messages to your phone number or email?

[Yeahman]

I'm just an unpaid basic client member of RM.

When some provider sent me a chat message in RM, I do get a notice in my email saying that someone has sent me a message, but the message itself is not included in the email.

For a provider, does RM forward the message itself to your registered phone number or email?

Thanks.

[+ Tygerscent]

On 9/26/2021 at 7:17 AM, Yeahman said:

I'm just an unpaid basic client member of RM.

When some provider sent me a chat message in RM, I do get a notice in my email saying that someone has sent me a message, but the message itself is not included in the email.

For a provider, does RM forward the message itself to your registered phone number or email?

Thanks.

Nope… it all stays on the site in the chat. 

[italianboyph]

They used to send texts notifications to your phone if someone messaged you online, but I don’t think it would do it every-time someone messages you. I’m pretty sure they send to email, but still I only know someone has messaged me if I physically go on RM to view my messages. Which is why I always prefer to have someone text my phone directly. 

Edited December 25, 2021 by italianboyph

[+ jeezopete]

I'm a paid client. I receive an email notice that I've got a chat message, and my desktop computer also provides a sound and a visual alert (which includes a direct link to the message).

[+ José Soplanucas]

I am sure you can configure your notification preferences in your settings. I would be surprised if you cannot, it is a standard feature everywhere.

[rn901]

If someone knows how providers can change their settings to where they do get notifications, that would be much appreciated. All too often a client will message me on the site, rather than text and it will be too late by the time I read the message on the site. For providers who go to school and/or work, sitting on RM all day every day is often not feasible.