I think it's possible some of you might be misinterpreting his demeanor. He's not a super animated guy in general and I can see that coming off to some as aloof. If you're looking for golden retriever energy, he's not your guy. If you're expecting more of a deli experience, you're not likely to get it. And I understand that was more likely in the past, but for whatever reason there seems to have been a downshift in that aspect, which is his prerogative. He's not charging out of line with what he delivers. But again, if you're looking for warm and fuzzy, he's probably not your guy.