Printer Help - 911

[ArmyHands]

Model:  HP LaserJet P2035 Printer series

I hook up this printer finally to my other computer for the first time in 7yrs...

I plug it the computer... the computer see it and puts it on the list of printers.....

I even did a DRIVER update on HP site...

When I go to print... I pick correct printer but  NOTING HAPPENS:

Power is On / Toner is Full / all cords no issues / GREEN LIGHT on printer READY TO PRINT... all is working fine..

BUT NOTHING PRINTS ETC.... UGH !!!!!!!!!!!!!!!!

 

 

 

 

[+ Lucky]

Sorry that you are not getting a response here. I've had nothing but problems with HP printers so understand your frustration.

[+ JamesB]

When installing older printers, compatibility issues are pretty common. Are you setting it up on a Mac or Windows system?

[ArmyHands]

On 2/3/2026 at 6:45 PM, JamesB said:

When installing older printers, compatibility issues are pretty common. Are you setting it up on a Mac or Windows system?

Windows 10...... all is working fine etc,,,, its just when I hit print NOTHING HAPPENS...... the computer see it on the list of printers.... but nothing happens...

[+ sync]

5 hours ago, ArmyHands said:

Windows 10...... all is working fine etc,,,, its just when I hit print NOTHING HAPPENS...... the computer see it on the list of printers.... but nothing happens...

I feel your pain.  I recently installed a new HP Officejet and I was forever getting it to print.  Have you activated the bluetooth on your computer?

[+ JamesB]

Here are some things you may want to try:

1. Clear the Print Spooler.

Sometimes a "ghost" document gets stuck in the brain of the computer's print service, blocking everything behind it. Press Windows Key + R, type services.msc, and hit Enter. Find Print Spooler in the list. Right-click it and select Stop. Open File Explorer and go to: C:\Windows\System32\spool\PRINTERS Delete everything in that folder (don't worry, these are just temporary stuck files). Go back to the Services window, right-click Print Spooler, and select Start.

2. Check the Port Settings

Because this is an older model, Windows sometimes defaults to the wrong "virtual" port during setup. Go to Settings > Devices > Printers & Scanners. Click your HP P2035 and select Manage, then Printer Properties. Click the Ports tab. Ensure a USB or DOT4 port is checked. If it’s set to "LPT1" or a "WSD" port, it likely won't communicate with a physical USB cable.

3. The "Class Driver" vs. "Full Driver"

Since you did a driver update, you might have the "HP Smart" or "Universal" driver, which can be finicky. Try the HP Universal Print Driver (PCL6). It is often more stable than the model-specific installer. Alternatively, try the Windows Update driver: Unplug the USB, go to Printers & Scanners, "Remove Device," then plug the USB back in and let Windows find its own driver without the HP installer software.

4. Direct Connection Check. Avoid Hubs. If the printer is plugged into a USB hub or a monitor's USB port, plug it directly into the back of the PC. These older LaserJets are sensitive to voltage drops in hubs. Try a USB 2.0 Port: If your computer has both blue (USB 3.0) and black (USB 2.0) ports, try the black one. Older hardware sometimes struggles with the high-speed 3.0 handshake.

5. Quick Hardware Test

To prove the printer itself is 100% fine and it’s definitely a Windows issue. With the printer on and ready (Green light), press and hold the Green/Go button for about 5 seconds until the ready light blinks, then release. If a Self-Test/Configuration page prints, the printer hardware is perfect. If it doesn't, we might be looking at a physical paper feed or internal sensor issue.

[+ JEC]

on your computer, you should be able to go into the printer settings and "print test page".  This will confirm that the printer is connected and the PC can "see" your printer.  

If it prints a test page, your connection is fine...you need to play with the settings.

If it does NOT print a test page, you may have an old driver, the cable is not connected, or the printer itself is paused or otherwise not "online".

 

Good luck!