Spursy

Please trust that we are already doing our best to make our spa better. We pay attention to every positive and negative review from our customers, and we make improvements based on the feedback. However, we have our own standards for deciding whether or not to terminate an employee.
You mentioned your issue was not resolved and asked me to fire Adem. My answer is: I will not fire Adem, because many other customers appreciate and enjoy his service. Another reason is that the complaint you provided about your experience with him was vague and unclear.
If you are very dissatisfied with that particular session, we are willing to offer you a refund. If you don’t feel comfortable seeing him again, you are welcome to choose another therapist or visit a different spa.
Most of our staff here are young people in their early 20s, and it’s natural for young people to make mistakes. I hope everyone can be more understanding and patient with them. Especially during this difficult time, they truly need this job.
As you may have noticed, there have been changes in our schedule, and for those employees who have seriously crossed the line, we have taken termination measures as well.

Ridiculous comment and you went back to someone from over 2 years ago.

TSMS just told me by text that they are closed tomorrow.  😬 Doesn’t sound good. 

He was my favorite 😭 

benn_hu

To all the guys who have 0 posts (or 3 posts) and  send me PMs asking for details about what is happening behind closed doors in the massage rooms between me and the boys:
1. No, sorry but it takes time and I am quite busy, and you would be the  only one to benefit from my writing, I prefer to share with everyone 
2. You are never sharing anything at all with anyone, why do you think you deserve my sharing with you?
3. Unless you have a track record here, proving you regularly hire, I can’t be sure you are not a cop, so I can’t share with you anyway.

Happy to report that the extra effort to book with Max was very much worth it.  

Happy to report that the extra effort to book with Max was very much worth it.  

Happy to report that the extra effort to book with Max was very much worth it.  

Happy to report that the extra effort to book with Max was very much worth it.  

Happy to report that the extra effort to book with Max was very much worth it.  

Happy to report that the extra effort to book with Max was very much worth it.  

Same. I hadn't been in at least a year but recently I returned and have been a repeat customer. So far, I've had great service from Shen/Shaun, Kenny and Timi/Timmy. 

He's been discussed in the Europe forum.  I've seen him 4 or 5 times and he's amazing.  He's warm and genuine and treated me like an old friend from the start.

We need to send out a search party for THAT Chris.  Mmmm….

New schedule. Please call to spa if ANY QUESTIONS. And quick reminder our values are the same. Please let me know if you guys are having any bad experiences in our locations
All the best Yura

It would be great to have this posted here every week - it's easier to view than viewing it on FB.

New Schedule 

So sad. And he was recently married too. My condolences to his husband and the 27MS/HK Spa staff.

He may have needed to rest his wrists, based on my experience.  

I recently saw Max for the first time--very enjoyable experience.  I'd tried to see him a couple of times before but it was always a challenge to book him for some reason.
Anyway, I'm glad I tried again.  The massage was strong and very good.  The rest was excellent.  He's a nice guy and very attractive.
 
 
 

I recently saw Max for the first time--very enjoyable experience.  I'd tried to see him a couple of times before but it was always a challenge to book him for some reason.
Anyway, I'm glad I tried again.  The massage was strong and very good.  The rest was excellent.  He's a nice guy and very attractive.
 
 
 

I recently saw Max for the first time--very enjoyable experience.  I'd tried to see him a couple of times before but it was always a challenge to book him for some reason.
Anyway, I'm glad I tried again.  The massage was strong and very good.  The rest was excellent.  He's a nice guy and very attractive.
 
 
 

I was there this weekend.  Hadn't been in a while because I shared the view that it had been going downhill.  Seems like it's changed a little for the better.  I saw Shen, but there were two or three other quite attractive masseurs working (sorry, don't know their names).  There are now signs in the rooms with the manager's phone number that ask customers to report anyone asking for large tips.  And the guys answering the phone are friendly. 
 

I tried Shen this weekend and will second this recommendation.  It was, shall we say, more than I expected.  He's definitely a twink in case that is or is not your thing.