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Posted
4 hours ago, pubic_assistance said:

Many long-standing retailers have been brought down by Corporate take-overs that focus on mass marketing and cost cutting that render the business unoriginal and ultimately uninteresting.

Crabtree & Evelyn. They didn't realize their loyal market were older women (30+) and decided to go after the trendy Zoomers instead. The lost their core market and never attracted enough Zoomers. 

Posted (edited)
21 hours ago, Ali Gator said:

They didn't realize their loyal market were older women (30+) and decided to go after the trendy Zoomers instead.

I think the biggest example of clueless MBA executive meddling is JC Penney. As you mentioned with Crabtree...they went after a customer that wouldn't be caught dead in a JC Penney store. Meanwhile alienating a couple million loyal customers. Complete stupidity and they've spent years trying to climb out of that hole.

Edited by pubic_assistance
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