Login vs online on Rentmasseur

[Kevin Slate]

I’m assuming this will be an easy question for providers but maybe not.  I saw today a provider that had either a status of “now” which is different than “available now” or online less than a minute ago, but the last login was three days ago.  Another person was last online a week ago but their last login was a couple months ago.  How can the platform know you are online if you don’t log on?  Do providers just log on and keep somehow refreshing for days?  The provider who has been online now or within minutes all day hasn’t replied to either email or text. I’m having trouble figuring out what may be going on. And why would you say you are available when you aren’t checking your messages or texts for 12 hours (the entire day)?  Thanks

[+ JamesB]

Since the last update a few months ago, the last login date and time shown on RMasseur profiles has become essentially useless.

[PetetKsfo]

Once I log into my RentMasseur profile (after having previously logged out) it will show the green light as "now" indicating I am online now, even without setting the "available now" indicator, and it will set the last log in time as the current moment when I log in.

If I close the browser without logging off, it will change my green light to grey, and will show the last time online as the time I closed my browser, and will retain the date/time when I logged in earlier.

If I come back later and reopen the site in my browser after having not logged out the previously time, I get back into my account without having to log in, and the green light will reignite showing my new time online, but it will not reset the last log in time, as I didn't log out the last time.     As JamesB pointed out, that makes the last log in time not very useful.

If I log in and set the "available now" indicator for 6 hours,  it will retain my green light and my "available now" status for the 6-hour duration, even if I log out and/or close the browser.

If someone sends me a message through the app, even if I have logged out and/or closed the browser, I will get a notification to my phone and I can reopen the browser to respond to the client message.    I had to be a "real" message typed by a client  though for the notification to come through.   If someone merely  checked out my profile and the system sent me an automated notification of the profile view, it will not ping me, but I will see that notification when I open the app again and check out my profile.

At the end of the six hour duration, or whatever amount of time I set for the "available now" - the green light will go back to grey and will again pick up my new last online time.