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Guest Luke
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I recently had a bad experience at Maximum Escorts. I booked an hour at the Maximum apartment but 35 minutes into the session I was told that it was time to go. I told the escort that we had 25 minutes remaining. He kept coming up with excuses and even told me that the apartment was booked and we would have to leave anyway. I just laughed and he started scratching himself telling me that he was allergic to the cat that resides in the Maximum apartment and we would have to leave.

 

Within two hours I spoke to Stephen online at Maximum and told him what happened. He said what had happened was completely against policy. He told me to give him a call and explain everything that I told him online over the phone. I said I just explained it all to you and I would appreciate anything he could do for me. He told me since I couldnt call him there was nothing he could do for me and not to bother him anymore because he had other people to deal with and goodbye.

 

OK, goodbye but I leave it to you readers to judge for yourself and to ask the question, is this equitable treatment?

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Guest youngblood

Why didn't you just telephone him? I once had a horrendous experience with one of the Maximum escorts on an incall in the escort's apartment, and when I told Matt, he apologized and offered to compensate me when I used their service the next time I was in NYC. They were very accomodating!

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Guest steveNY

My name is Stephen, and I am one of the owners and managers of Maximum Escorts. We take time with all of our clients to ensure that they are choosing someone that will fulfill what they are looking for. It is our policy to follow through with ALL customer complaints if they are dissatisfied with our service. Customer satisfaction is our main priority. Our one and only requirement is that the customer contact us by phone so that we may HEAR his side of the story. There are many important facts eliminated from this person's "version" of the events as they took place. This is not the proper place for me to discuss them, as I do not wish to be indiscreet. It will suffice for me to publicly say that if this person wishes me to consider his complaint, he should simply abide by our policy and contact me by phone at our agency. His complaint will then be handled appropriately.

Sincerely

Stephen - Maximum Escorts

http://www.maximumescorts.com

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Guest youngblood

Stephen, in my situation, which I mentioned in a previous posting to this thread, Matt was courteous and did take the time to speak to me at length, however, the escort who I ended up with was not at all what I had told Matt that I wanted! For example, after telling Matt that I wanted a man who is a great kisser, I believe that he should have volunteered many facts about this escort, i.e. that his face is not the least bit attractive, and that he is a major cigarette smoker. What kind of customer service is this? I tried to make the best of the situation, but I was far from a satisfied customer!

 

The bottom line to me is that if a client is using an agency such as yours, he should be "matched up" with an escort that fulfulls his needs, not just a guy whose body looks good in a photo!

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Online vs. phone is total BS. Stick with Chelsea Guys. They've never done me wrong. This Maximum Agency has always seemed a bit suspect to me with their amazingly similar dudes on the website. I'd steer clear of this agency, but then again, what would I know.

 

Later.

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I have used Maximum several times and overall I would say the experience has been good. I do my own choosing from the webpage and I let them confirm my choices. They have never sent me off. Experience with the guys has been some better than others, but never a total disaster. Recently used the apartment and again no problems. The guy was late and Maximum even apologized and did everything to make me comfortable while the guy was enroute.

 

Who was the guy who gave you the bad experience? Speak up and let us all know!

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PS -- Forgot to say if the guy was a dud you best way at showing dissatisfaction is to let us all know. Maximum should make good for you but you should also tell the world. If you check the reviews you will see one of the other Maximum escorts was trashed for being late and not cooperative and as I recall he is no longer part of Maximum.

 

PSS -- To whoever mentioned Chelsea Guys. How come there are no reviews, comments, etc. ever about that firm? Love to hear about them.

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I did a review on Luke 2 from Chelsea Guys, someone else did one for Dean (whom I've also had and would confirm his review), and I have one in the works for Blake. If you wade through the New York section, you're bound to find more on dudes from Chelsea Guys. They've always delivered what I requested within a relatively short period of time, or told me that nothing was available. I've never been surprised.

 

Later.

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I'm sorry that you had such a bad experience. That's the great thing about this site, we can alert each other to the "bad apples" out there! Who was the escort? Naming names may seem to be a bit vindictive, but you will be doing everyone a tremendous favor by telling us who NOT to use. That being said, I can't say enought positive things things about Maximum. I recently used them for my first experience with an escort. I hired the escort to act out a very specific, long time fantasy. (The fantasy was so detailed that I even specified the kind of underwear that I wanted him to wear!) Matt couldn't have been more helpful in turning turn fantasy into reality. (We exchanged a couple of e-mail and spoke by phone.) He politely cautioned me that my original choice for the fantasy might not be available on the date that I had planned (I contacted Maximum about 10 days before the scene) and that I might have to make another selection. A few days before before the encounter, Matt sent me a very apologetic e-mail advising me that the escort that I selected was going to be out of town. He also gave me the names

of a couple of escorts who he felt would be able to accommodate my needs. I went to the site and decided that either one of Matt's suggestions would be a good choice and I sent him an e-mail which more or less told him to "make it happen". A half an hour later, everything was all set. I used the apartment and was met by Kyle who couldn't have been nicer or more eager to please. I was nervous -- I had never been with an escort before and there is a big difference between fantasy and reality - but he went out of his way to make me feel comfortable. When it was over, I couldn't have been more pleased -- everything that I wanted to happen happened -- right down to the underwear. I throughly enjoyed myself. I would use Maximum again in a heartbeat. They really went the extra mile for me. I really am sorry that you had such a bad experience. Please let us know who the escort was. That way we can avoid being burned by him.

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Please,

Any reviews should be submitted in the the Review Link.

 

This area is for chit chat and even though Maximum is a paying advertiser, they know that if they get a bad review, they have no other advantages than any other escort or escort service and they know that.

 

The editorial section and the advertising section are totally separate here.

 

HooBoy

Email: HooBoy@male4malescorts.com

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Luke,

I am sorry that you had a bad experience with Maximum. Since I know who you are and believe your story (since I know you're an honest guy), I'm surprised that Stephen didn't offer to make the situation better. I thought that they were pretty responsive to client issues. Perhaps he should have understood that some people prefer to be anonymous and not make phone calls.

 

I think many of the escorts in the city (and elsewhere) have benefitted from Hooboy's site. This includes agencies. When I first used Maximum and recommended a guy who no longer works there (at least I don't think he does), they were 200 an hour and were very accommodating. Over time, the rate went to 250 and I think maybe even 275. Perhaps higher rates means that they are more into the money aspects than I envisioned. I hope that's not the case. I have not used them in a long time, after I stopped seeing Scott (because his rates went up), they didn't seem to have the time of day for me. That's fine, I can spend my money elsewhere.

 

This is not meant as an indictment of Maximum. I know they have some good guys and they seemed like good businessmen. I think it's a hard business, lots of pressures. Perhaps they have lost sight of the fact that their clients should come first.

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