How to get your Rentmen negative review reinstated

[BonVivant]

I got a negative review reinstated. After a bit of work.  Here are the steps:

1. Write the negative review and post it to RM. 

2. The provider can challenge it by saying he never met you. He can do this by claiming you and he never met. He can demonstrate this by showing that no chats took place in the RM app/tool. 

3. RM will review the issue. In my case, no chats took place in the RM app. So my review was removed. 

4. I sent a chat to the RM Webmaster (RMW) asking why they removed the negative review which was accurate. RMW said see No. 3. 

5. I said well… we chatted outside RM. The providers list their WhatsApp and Phones. Communication often happens outside RM chat. I also said it’s critical for the platform to be a trusted source of providers, and if they kept removing negative reviews then their reliability will fall. 
 

6. RMW said show the chats by screenshot and send to the RMW. Also need to show providers phone numbers comparing RM and Chat. 

7.  Review reinstated. 
 

8.  Provider now reaching out to talk things over and make amends. 

Edited March 11 by BonVivant
Spelling and grammar