Timothy - I feel bad for your experience, especially so because you were more than generous in giving a $60 tip for your first visit. I hope you didn't waste your $$$ by giving David any tip after that experience. It was uncalled for. I'm almost thinking that he had you mixed up with someone else, still no excuse. He needs to learn about customer service. There isn't a shortage of Men's Spas in the city, so spend your $$$ elsewhere.