Sometimes the providers still are in shape or what not but look meaningfully different in other ways. For example, the pictures are of someone smooth chested, clean cut, with a coiffed pompadour with lots of hair product, and the guy who shows up has piercings, tattoos, and a shaved head BUT a hairy chest (this happens to me A LOT.)
I’ve turned guys away at the door for not looking like their pictures many times and warned them advance that I would do so. Like I SPECIFICALLY use the above examples. I don’t care if you or your friends think your new look is better- it’s not what has pictured or discussed. And still the guys think they can show up not looking like what’s advertised.
It sounds like you did not have the courage to say “no” before the sessions began.