[QUOTE="sniper, post: 1844066, member: 5637"]I think in the interest of minimizing the "scene," if possible I would have paid the bill, taken it and the coupon to the casino manager later and secured an equivalent value comp.
I agree that it was ok to use the coupon but better to avoid an in-person complaint. Hindsight is 20/20, but posting an anonymous complaint on social media afterwards could be effective. “I came in because of your coupon and was so embarrassed when it was rejected.”