Wow! This is truly bizarre. Last I checked this forum is a means to share our honest experiences with provides and that is exactly what I did, and continue to stand by my feedback.
I replied to the provider directly when he sent a template email offering a free massage. Explained why I was declining it and shared details of the experience in my response. If the provider genuinely wanted to know more, or had any concern why a client didn’t have the best experience, he could have easily asked in our private correspondence. That never happened though.
The way he chooses to handle negative feedback, and paints clients as liars, speaks volumes