I’ve done 5 NY to Southampton crossings and will be doing my first westbound Southampton to NYC this May. As BN points out, the recent refurbishment was a light touch. In addition to carpet, etc., I understand they replaced their internet. It was in bad shape. It will be a while before they can afford a full makeover. They’ve got a lot of pandemic debt to payback.
If I wasn’t meeting up with friends I probably would do something else. Cunard’s solo passenger charge is very high, they don’t give much onboard credit and drinks are not included. Quite frankly, I think there are better options. This fall I will sail from Barcelona to Miami on the new 600 passenger Explora II. Seventeen nights. Great price and all inclusive, beautiful new ship. I am really enjoying the smaller ships.