I think one reason for some readers' disbelief or suspicion is the comment that "Noah said everyone there wears gloves". As a couple of people have suggested, Noah might have had something on his hand, which admittedly he should have disclosed, but was the client's skin 100% pristine? A friend of mine who is a masseur faced many clients who had an acne/psoriasis type condition or had not showered. Assuming none of that is the case, if you know Yura's name and call him out, it's over 24 hours later... why did you not call Yura today, get an answer and report it back to everyone? Many of us have called Ben over the years and received a rapid response to clear up a problem.