My two cents is simply
he said she said is the way of the world and as someone mentioned with restaurant reviews if there’s 1-2 not good ones and 30 very good well we know the drill
This level of pushback reminds me of a very recent one about age of client - that was worse frankly. and the idea that “any publicity is good publicity” is not accurate - some things are much better left as is
I continue to be amazed that so many clients (the primary membership here) by default take the side of the provider - very odd
PNP is what it is - period - for me it’s a disqualifier and it’s hard to promote that as acceptable/good and then be shocked when accusations of drug abuse are made - human nature and all
thanks for listening