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Posted

Hmm, Luckin may be on to something.  Only 25% of Starbucks’ revenue comes from in-store consumption whereas 75% is takeout, drive-thru, and delivery.  I can understand paying a premium for comfy place to hang out and free WiFi, but if you’re just driving off, all you care about is price and quality.  If Luckin can provide comparable quality for a much lower price, then that 75% of Starbucks’ revenue is in serious jeopardy.

Posted

I stopped by the Broadway location today since I was curious and it was nice out. Everything is app driven, ordering...paying.  They won't help you - they will refer you to use the app. So if you leave your phone at home or at your desk when you step out for coffee you will be disappointed.  They also aren't cheap - the discount code for first time use made it reasonble, but the regular prices are above Dunkin and just a few coins below Starbucks.  I will not repeat - can do much better in NYC.

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