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Since my PC was updated to Windows 11 from 10  my cannon printer no longer works.. Cannon does not recommend  trying the suggested cannon printer updates for W11 as they say it can damage my PC. My printer always worked with W10 but not with W11  . Help

Posted

My old Cannon printer works fine with Windows 11 but I had to reinstall the driver and I have to connect it physically with a USB cord - the wifi printing does not work. The printer dates to 2010 so I am not surprised that I have to take extra steps.  I did not speak to Cannon to get help, but if they advise you not to try it, I would follow that advice. May be time for you to upgrade to a new printer. 

Posted

Here's what I would do: First, create a restore point so you can revert back if something goes wrong. Completely uninstall and remove your printer from your PC. Then, power cycle your PC and reinstall the printer using a USB cable and the latest driver available. If that works, you can then try setting it up wirelessly if that option is available for your printer. Good luck!

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