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Blocked by Masseur due to an error on my part.


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Posted (edited)
9 hours ago, Simon Suraci said:

When this happens (not often) it’s usually an honest mistake. I contact the client and tell them how much they shorted, and offer an alternative method to make up the difference. I don’t demand a tip, just what they agreed to pay based on my advertised rates. Sometimes the client comes back shortly after to settle up, or they use a digital payment method. It happens. We’re all human.

Kudos to you @questbear for going way out of your way to make it right. Respect. Most clients would give up and not care.

This is also an example for masseurs and other providers to not make assumptions and to not give up on their clients without first trying to make some sort of effort. That block button is so easy to push, but sometimes a small amount of communication can recover some lost income, and more importantly, foster a good ongoing client relationship.

Thank you Simon.  You've seen me a couple of times and I think you know that I am not a person that would cheat anyone.  This still has me shaken.  I will definitely do better next time.

I also appreciate the other stories from people who have made similar mistakes.  The one troll that said he wouldn't buy my story almost made me close my account here down yesterday.  (Yes, I can be dramatic sometimes.  I am gay after all.)

Edited by Guest

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