Messy Joe is here to ask a messy question again.
For the most part, the forum is a great place to get insights on a provider outside of RentMen or RentMasseur. It is also great to get notified of providers that are about to come to your area. Perhaps it could really be a YMMV thing, but I do notice a few individuals here who generally have less than favorable comments about most providers, some of whom having had stellar reputation of being a professional and with a focus on customer service.
As a provider or a member of the forum, how do you handle these types of posts or reply to posts - do you ignore them, defend your fellow / favorite provider, ask more questions, block or report them? If so, why?