If I’m understanding the timeline correctly, Mocha asked for a Saturday appointment since he would be traveling on Thursday and Friday. The client originally wanted a Friday appointment but agreed to Saturday since it was more convenient for Mocha.
Based on the description from the client, it sounds like Mocha asked for Saturday so he wouldn’t be rushed to get back at a certain time on Friday. To me, it sounds like Mocha would be back in town on Friday night.
If Mocha had no intentions of returning to Orlando Friday night, he should have made that clearer to the client. If I was in the client’s position and found out Mocha would be traveling on Saturday, instead of Friday, I would have been a little pissed since I already chose a less convenient day and time to accommodate Mocha’s travel plans and he didn’t stick to those plans and is asking me once again to pick an even more inconvenient time.
I gotta give the client credit for being patient but I probably would have cut my losses there and cancelled. I can only assume Mocha delayed his return by a day to fit in another appointment. Hopefully the extra appointment was worth losing one that was already scheduled or worse possibly losing a repeat client.