Just there yesterday for first time. Agreed, clean, massage mediocre. I scheduled 90 minutes, it ran about 20 minutes short of 90. The first half hour was a lot of pressure on back and legs through a towel and maybe another 30 on back and legs with oil. When I rolled over, it lasted about ten minutes, quick once over and then hot towel to remove the oil. Haven't tried waxing, might consider given it did appear clean.