Generation Z are struggling with telephobia, a “relatively recent phenomena” describing people who fear phone calls, according to Liz Baxter, a careers advisor at Nottingham College, a U.K.-based school for pupils aged 16 to 18 and older.
“Telephobia is a fear or anxiety around making and receiving telephone calls,” Baxter told CNBC Make It in an interview. “They’ve [Gen Z] just simply not had the opportunity for making and receiving telephone calls. It is not the main function of their phones these days, they can do anything on the phone, but we automatically default to texting, voice notes, and anything except actually using a telephone for its original intended purpose, and so people have lost that skill,” she explained.
Gen Z battling with phone anxiety are taking telephobia courses to learn the lost art of a call
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"They associate the ringing phone with fear," Liz Baxter, a career advisor at Nottingham College in the U.K. said of...