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Posted

Not sure what I've done but here is the situation.  Outlook mail, when opened everything on the "home" page (list of emails and folders) looks fine sizing wise.  When I either open up an existing email or start a new email, it appears anything to do with the email itself has been severely reduced in size (text, attachments etc).   I work off of a Mac.    If I access my email off my phone or iPad, they are not impacted. Any suggestions appreciated on getting back to what I had before.

Posted

Try this:

Open Outlook and create a new email (click the compose button) or open an existing one by double-clicking it.

Click inside the email body (important, this enables the menu; if you don't, options will be grayed out).

Go to the top menu bar: Format > Zoom (or look for the Options tab in the ribbon toolbar at the top of the window. If missing, right-click the toolbar > Customize Toolbar > drag "Zoom" to add it).

In the Zoom dialog:

Set the percentage to 100% (or your preferred size, like 125%).

Check the box for "Remember my preference" if available.

Click OK.

Close the email without sending (just hit Cmd+W or the X button).

Test by opening/creating another email. It should now display at normal size.

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