wow, I got whole conversation copy same with the screen shots by Matt. just like he said he put on google too.
12/30/2021, 2:48 PM
Stacey
S
New Booking
60 min massage
Dec 30, 2021 at 03:10 PM
View Booking
Shangrila Mens Spa sent you a new message
Hi Stacy, Unfortunately Matt is already booked during the time that you want. I would call you directly to tell you this but your telephone information is incorrect. there was one digit missing
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Stacey
S
That’s horrible I already was in the Uber heading that way I fucking spent $40 in a Uber this is horrible how can you do something like that cancel less then a hour from an appointment time I will be writing a report and and a review on yelp google and m4m you made me waste money! Do you understand that you interfere with the scheduling of someone’s day when you cancel them last minute that is so inconsiderate Matt is going to get the worst review I will make sure he is not booked again
12/30/2021, 6:58 PM
Shangrila Mens Spa sent you a new message
hi sir , I do apologize. I am sorry , we have to tell you before you arrived. otherwise you arrived you still can not get massage. you booked at 2:48 for 3:10. but some client called and booked before you. when we try to block the calendar, you already booked. so we try to call you. but your number can not go thought, that is why we have to email you and try to explain. you said we cancel less than a hour . 2:48 book 3:10, you did not give us a hour. we tried to contact you immediately but failed. sorry about that. it s our fault.
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