I just finished up a pleasant encounter with a new client in Atlanta. Our 90 minute appointment easily went over 2 hours. My client was very appreciative as he placed the money on my coffee table. After he left, I discovered he was $100 short. I built up the courage to send him a message 15 minutes later explaining the issue. He was very apologetic and we attributed the shortage to a miscommunication on the rate. I'm happy to report that he is still going to pay me the difference and all is well in the world.
I know we are quick to judge that a client may have burned us by paying less, but errors occur!
