Sorry for an odd question, but I promise that I tried to solve it on my own, looked in the help messages, and can't figure out if I'm doing something correctly.
On two occasions, I wanted to send a direct message to someone. One of those occasions it was a question to one of the admins. Nothing worrisome, just a simple query. There's nothing here that talks about specifically direct messages, so I started a conversation with just that person. Neither replied, and I kinda wondered if they were just overlooking it, ignoring it, or whether I was not sending the message correctly.
Is starting a private conversation the same as a direct message?
Thanks for any suggestions anyone can give me.