You all made your point.
but I think the main reason why the operation happened was something else. Check the recent reviews of TMS on yelp. You may find that there was not enough management which brought the quality of service down. Therefore conflict between provider and receiver existed.
There are hundreds of small businesses which lack of this or that. But as long as they operate/manage well. Both Service providers and receivers benefit from the trade. Both satisfied. Then police will definitely stay away from them, chill for coffees. ?
TMS was good one. Still good now. The Issue is only about one staff there.