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Benhby

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Everything posted by Benhby

  1. Please trust that we are already doing our best to make our spa better. We pay attention to every positive and negative review from our customers, and we make improvements based on the feedback. However, we have our own standards for deciding whether or not to terminate an employee. You mentioned your issue was not resolved and asked me to fire Adem. My answer is: I will not fire Adem, because many other customers appreciate and enjoy his service. Another reason is that the complaint you provided about your experience with him was vague and unclear. If you are very dissatisfied with that particular session, we are willing to offer you a refund. If you don’t feel comfortable seeing him again, you are welcome to choose another therapist or visit a different spa. Most of our staff here are young people in their early 20s, and it’s natural for young people to make mistakes. I hope everyone can be more understanding and patient with them. Especially during this difficult time, they truly need this job. As you may have noticed, there have been changes in our schedule, and for those employees who have seriously crossed the line, we have taken termination measures as well.
  2. Thanks for the heads-up 😊 We update the gallery pretty often as new masseurs join, but only post photos if they’re cool with it, some prefer to keep things private. So yes, there are definitely a few new faces not shown yet, but they’re all part of the team and ready to give great sessions. Hope you get to meet them soon!
  3. Hello everyone, and thank you again for your continued support! For information on pricing, hours, addresses, and therapist schedules, please visit our websites: 🌐 www.27menspa.com 🌐 www.hellskitchenmenspa.com You can also find us by searching "27 Men Spa" or "HK Men Spa" on Google Maps for directions and the latest info. 📞 To book a session, please call us directly. At this time, we do not accept online bookings—phone reservations are the only way to secure your appointment. 🖼️ View our gallery here: https://1drv.ms/w/s!AtmF7gK7GrODg2OcCTNgIZhFl0gs We appreciate you and look forward to welcoming you soon! — The HK.27 Men Spa Team
  4. Hello everyone, and thank you again for your continued support! For information on pricing, hours, addresses, and therapist schedules, please visit our websites: 🌐 www.27menspa.com 🌐 www.hellskitchenmenspa.com You can also find us by searching "27 Men Spa" or "HK Men Spa" on Google Maps for directions and the latest info. 📞 To book a session, please call us directly. At this time, we do not accept online bookings—phone reservations are the only way to secure your appointment. 🖼️ View our gallery here: https://1drv.ms/w/s!AtmF7gK7GrODg2OcCTNgIZhFl0gs We appreciate you and look forward to welcoming you soon! — The HK.27 Men Spa Team
  5. Hey There, Yura is here. I'm sorry for your experience , As Noah works in 27 men spa location I try to avoid to involve to their management but as my part I get my boss know about this situation and I believe that your experience was real. These kind of situations have happened in the past. But I can confidently say that we don't allow to provide the sessions this gloves on. In case of Noah My boss gave him forn two weeks of "recovery time" sometimes guys might get "burn out" from the work stress. And we really value your opinion and we will have conversation with our team so it won't happen to anyone.
  6. Hey There, Yura is here. I'm sorry for your experience , As Noah works in 27 men spa location I try to avoid to involve to their management but as my part I get my boss know about this situation and I believe that your experience was real. These kind of situations have happened in the past. But I can confidently say that we don't allow to provide the sessions this gloves on. In case of Noah My boss gave him forn two weeks of "recovery time" sometimes guys might get "burn out" from the work stress. And we really value your opinion and we will have conversation with our team so it won't happen to anyone.
  7. Hello everyone. TBH I'm very surprised about the experience you guys have had with Cody. We will put some time for training with him again . I'm really grateful for all of your comments
  8. Artem
  9. Instagram stories meant to only for 24 hours. please guys do not share the pics here. otherwise there won't be any more stories. Guys allow me to do that because it won't be saved . can you remove the pics please . Thank you
  10. White dots mean people who work between 11am-9:30pm black dots mean people who work between 1pm-11:30pm triangle up means people work in 27 men spa ( Chelsea ) location tringle down means poeple work in Hkmen spa ( Hells kitchen ) Location
  11. Thank you very Much, I really appreciate it.
  12. New schedule. Please call to spa if ANY QUESTIONS. And quick reminder our values are the same. Please let me know if you guys are having any bad experiences in our locations All the best Yura
  13. New Schedule
  14. Hey Everyone Yura is here. Thank you all your condolences , It means a lot. I have the access for this page since HK location opened and it was given to by Ben. I believe he would not mind me to respond you all. Just wanted to everybody know both locations are back to work for normal work hours. The guys who work in the spa, myself really value your loyalty and concerns THANK YOU EVERYONE AGAIN
  15. Oh. Sorry. I have to make it clear. 30 mins 45 mins and 60 mins massage and 30 mins body scrub These 4 items commission. We should be same with other spas. Other items Except these 4. I think we should be higher than others.
  16. Thanks for asking. I haven’t work in other men spa for about 6 years. As far as I know. This level should be the most high at market. (I am sorry I think I shouldn’t expose other spas information so i deleted).
  17. Thanks to everyone for asking information of John. As far as I know. John has a full time job. He will come to work at weekends start from July i know he is super hot and nice personality I want to work with him the same 🤗🤗🤗
  18. Or some other places you guys recommend?
  19. Hi everyone. I need some advice. I have two choices now for our third location. One is at east village. 7 th st. One is at k town 33 st. Which one you guys think is more convenient for travel ? Thank you 💞💞💞
  20. Sorry for that. As picture attached below He is fired I can’t guarantee all of us can do very good Masage Because different people are gifted differently but I promise anytime I find my workmate negotiates tip I will stop that for sure Thank you JUSLOOKIN to let us know about Chris And I have send you PM Talk to you there ❤️
  21. I have just warned him. If any more same report from any resources like google map review/direct message/or this forum I won’t talk with him at all. Fire directly. Last night. I got directly message from one our clients. Complaints that one of our workmate requested extra tip, he has been fired already. After that. I talked in our work group. Many senior workmate more or less notice that new generation workmate has such behavior. Sooooo. Here. I need help. Whenever you find any of our workmates directly negotiating tip or IMPLYING TO have more tip. Such as : can you take care of me. Please let me know. I appreciate it ! my number and email is in each room. here is my number 9293914554. email: [email protected]. I d do most effort to stop this behavior!
  22. i ll keep it in mind. Thank you EV. ❤️
  23. Thank you sir ❤️ And to clarify: the one on 28th. Street has nothing to do with us 😵‍💫😵‍💫 I don’t know anyone of their spa. we are planning third location. But it won’t come this soon. We want to build a place that each room has individual shower Will update new here. thank you everyone ❤️
  24. We have updated three new guys last week and this week. Yura and me are training them. Will send another newsletter with their pic this weekend ❤️
  25. Oh my dear. 🤯🤯 I would never invite him again to our schedule he promised me 100 times two weeks ago not doing such things before he rejoining. But still. .. someone just can’t change 😂 sorry about that.
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