Bumping this, as I've booked Max on two separate occasions and he is amazing. I think people often mistake shyness for coldness, because while he was quiet during both sessions, he was very kind. Ultimately, I think what it boils down to is what you are expecting from the massage, and if YOU aren't upfront about that from the beginning, then the masseur giving you a good massage and sending you on your way isn't wrong. It is completing the transaction. A closed mouth doesn't get fed in my opinion, so if you don't ask, you don't know.
I simply asked if he would take his shirt off and he did, plain and simple. Perhaps chemistry does dictate things, but like I said...you are hiring someone for a massage, not to be an escort. If you are looking for extras, that should be discussed in advance and not expected.
He gets two thumbs up from me.