The Out Hotel in NYC

[ErieBear]

Hey all,

 

I'm heading to NYC late next month and I'm considering staying at the Out Hotel. Has anyone had any experience with them? I know that they're 3 long blocks from Time Square. I just wondered if anyone has tried them before I make hotel reservations.

 

Thanks!

 

EB

[Guest]

Well, I haven't been there, but there are plenty of reviews on Tripadvisor.com. You could go with a 6th-time reviewer:

This brand new hotel in NYC, Midtown Manhattan, HK, is hugely overrated. Yes, the rooms are nicely decorated. But three months after opening many things stil don't work or are broken already. Shades that don't close properly, Bathrobes missing, Fridge overheating, TV not properly working, hangers not matching the rail, no "do not disturb" sign, etc. etc. etc. Small things, excusable, but in sum just too much for the price. Furthermore they want to be a gay-oriented hotel, but staff's not gay, and isn't able to give recommendations to gay nightlife etc. Thex don't even know about their own clubs schedule. Oh yes, at least half the time theres a very nice young lady at front desk. Not gay at all. Makes you feel kind of uncomfortable. In a "heterofriendly" hotel... There's staff trainings going on on the Spa-Deck, so you can't take a sunbath. And as stated by many other guests before: it's incredibly loud. On the ceiling of my first room there was some AC or Power-Supply-Device, so incredibly loud I couldn't even listen to music in the room. When they moved me to another room, I had noisy neighbours, a bachelorettes-Party, lots of women, talking 'till the whee hours of the morning, and you could understand every single word... And in my first room, walls were literally vibrating from XL-Club. VERY LOUD!!! Best thing; they claim to be a 4 star hotel. But their infrastructure is minimalistic to say the least. Best is: they don't even have a hotel bar. If you come home from dinner or so and want to have a drink in the bar: no way! You have to go out to the street and wait in line (with dozens of external guests) to be let into XL-Club. And there you pay a (reduced) entrance fee. Now this is just a plain rip off and a strike in your face.

Oh, yes: long, very long hair on the bathroom floor. Definetely not mine...

So: don't go there! There are good "gay" B&Bs, if you want to be among gays, and there are way better 4*-Hotels in Midtown. Try YOTEL right next door: better price and less noice.

Only exeption: Oscar (Breakfast) and Alex (Front Desk): Both extremely friendly, helpfull and enthusiastic. They deserve better management.

 

Or you could go with a first-time reviewer:

Great staff. Nice and modern rooms and nice courtyards. Great location. Free Wifi.

[adriano46]

Very interesting and informative. I had considered a stay at this place, but saw the reviews and especially the one mentioned here, and dropped the idea completely.

 

In many hotels where I normally stay, if it is a well-known cain hotel, I often find staff who are very "simpatico" and friendly (and very helpful). These newer boutique hotels that have roms that are more like cubicles and arbe the "in" thing, on the contrary, in my recent experience lack the minimum of quiet and amenities so I pass on them. It does pay to read the reviews of guests before selecting these days.

[ErieBear]

Thanks. It looks like I'll be staying somewhere else then.

 

I was really looking forward to staying at a hotel that catered to gays, but if it's that bad, I need to go back to my standby hotel.

[Guest verymarried]

Even worse than a bad tripadvisor review is when management does not bother to reply to the review, which TA allows; and then still worse, are repeat negative comments. Unicorn was smart to observe the number of prior posts by the reviewers.