Benhby

Please trust that we are already doing our best to make our spa better. We pay attention to every positive and negative review from our customers, and we make improvements based on the feedback. However, we have our own standards for deciding whether or not to terminate an employee. You mentioned your issue was not resolved and asked me to fire Adem. My answer is: I will not fire Adem, because many other customers appreciate and enjoy his service. Another reason is that the complaint you provided about your experience with him was vague and unclear. If you are very dissatisfied with that particular session, we are willing to offer you a refund. If you don’t feel comfortable seeing him again, you are welcome to choose another therapist or visit a different spa. Most of our staff here are young people in their early 20s, and it’s natural for young people to make mistakes. I hope everyone can be more understanding and patient with them. Especially during this difficult time, they truly need this job. As you may have noticed, there have been changes in our schedule, and for those employees who have seriously crossed the line, we have taken termination measures as well.

Thanks for the heads-up 😊 We update the gallery pretty often as new masseurs join, but only post photos if they’re cool with it, some prefer to keep things private. So yes, there are definitely a few new faces not shown yet, but they’re all part of the team and ready to give great sessions. Hope you get to meet them soon!

Hello everyone, and thank you again for your continued support! For information on pricing, hours, addresses, and therapist schedules, please visit our websites: 🌐 www.27menspa.com 🌐 www.hellskitchenmenspa.com You can also find us by searching "27 Men Spa" or "HK Men Spa" on Google Maps for directions and the latest info. 📞 To book a session, please call us directly. At this time, we do not accept online bookings—phone reservations are the only way to secure your appointment. 🖼️ View our gallery here: https://1drv.ms/w/s!AtmF7gK7GrODg2OcCTNgIZhFl0gs We appreciate you and look forward to welcoming you soon! — The HK.27 Men Spa Team

Hello everyone, and thank you again for your continued support! For information on pricing, hours, addresses, and therapist schedules, please visit our websites: 🌐 www.27menspa.com 🌐 www.hellskitchenmenspa.com You can also find us by searching "27 Men Spa" or "HK Men Spa" on Google Maps for directions and the latest info. 📞 To book a session, please call us directly. At this time, we do not accept online bookings—phone reservations are the only way to secure your appointment. 🖼️ View our gallery here: https://1drv.ms/w/s!AtmF7gK7GrODg2OcCTNgIZhFl0gs We appreciate you and look forward to welcoming you soon! — The HK.27 Men Spa Team

Hey There, Yura is here. I'm sorry for your experience , As Noah works in 27 men spa location I try to avoid to involve to their management but as my part I get my boss know about this situation and I believe that your experience was real. These kind of situations have happened in the past. But I can confidently say that we don't allow to provide the sessions this gloves on. In case of Noah My boss gave him forn two weeks of "recovery time" sometimes guys might get "burn out" from the work stress. And we really value your opinion and we will have conversation with our team so it won't happen to anyone.

Hey There, Yura is here. I'm sorry for your experience , As Noah works in 27 men spa location I try to avoid to involve to their management but as my part I get my boss know about this situation and I believe that your experience was real. These kind of situations have happened in the past. But I can confidently say that we don't allow to provide the sessions this gloves on. In case of Noah My boss gave him forn two weeks of "recovery time" sometimes guys might get "burn out" from the work stress. And we really value your opinion and we will have conversation with our team so it won't happen to anyone.

Hello everyone. TBH I'm very surprised about the experience you guys have had with Cody. We will put some time for training with him again . I'm really grateful for all of your comments

Artem

Instagram stories meant to only for 24 hours. please guys do not share the pics here. otherwise there won't be any more stories. Guys allow me to do that because it won't be saved . can you remove the pics please . Thank you

White dots mean people who work between 11am-9:30pm black dots mean people who work between 1pm-11:30pm triangle up means people work in 27 men spa ( Chelsea ) location tringle down means poeple work in Hkmen spa ( Hells kitchen ) Location

Thank you very Much, I really appreciate it.

New schedule. Please call to spa if ANY QUESTIONS. And quick reminder our values are the same. Please let me know if you guys are having any bad experiences in our locations All the best Yura

New Schedule

Hey Everyone Yura is here. Thank you all your condolences , It means a lot. I have the access for this page since HK location opened and it was given to by Ben. I believe he would not mind me to respond you all. Just wanted to everybody know both locations are back to work for normal work hours. The guys who work in the spa, myself really value your loyalty and concerns THANK YOU EVERYONE AGAIN

Oh. Sorry. I have to make it clear. 30 mins 45 mins and 60 mins massage and 30 mins body scrub These 4 items commission. We should be same with other spas. Other items Except these 4. I think we should be higher than others.