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Benhby

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  1. Quick update for everyone: with today’s weather in NYC (heavy snow, nasty sleet mix, and dangerous travel conditions), we’re going to be closed today so nobody has to risk getting stuck or sliding around for an appointment. The safety of our clients and our guys comes first. Thanks for understanding, and we’ll post again once we’re good to reopen.
  2. Hey AtlantaDude, If a therapist doesn’t have a photo in the gallery, it’s because they’ve chosen not to share their image publicly, so unfortunately I can’t provide one. We appreciate your understanding, and we look forward to seeing you for your session with Adem.
  3. Update: Online Booking + Schedule + New Pages Hi everyone, quick update as we roll out a smoother booking setup: Online Booking: now available for easy scheduling HK Men Spa APP.ACUITYSCHEDULING.COM Schedule your appointment online HK Men Spa Schedule/Availability: posted on Google Maps and on our website: https://www.hellskitchenmenspa.com/ Instagram (schedule): @hk27_schedule Twitter/X: @HkMenspa (updates) Private Gallery: www.prestigevault.vip Password: prosperity99 We’re transitioning to a more streamlined system, so you may see a few updates along the way. Thanks for your patience and continued support.
  4. Hey! The HK instagram isn't up right now, unfortunately. For the moment: We’re posting the current schedule on Google + Facebook The IG account we’re using for schedule updates right now is @hk27_schedule And here’s the temporary photo gallery link while we’re building a new one: https://1drv.ms/w/s!AtmF7gK7GrODg2OcCTNgIZhFl0gs We’re working on a cleaner/new gallery since the two spas split, but that link is the current one for now.
  5. Hey Frince, I’m really sorry about your recent experience. A 60-minute session should be a full hour of massage time starting when the therapist begins, not from the moment you enter the room. To clarify and address this properly, has this been happening with most of the masseurs, or with a specific masseur? If you can share the date/time of your visit (and the therapist name if you know it), we’ll look into it and make sure your sessions are timed correctly going forward. Thank you!
  6. Both locations will honor the old punch cards until they’re fully used up. ✅
  7. Please trust that we are already doing our best to make our spa better. We pay attention to every positive and negative review from our customers, and we make improvements based on the feedback. However, we have our own standards for deciding whether or not to terminate an employee. You mentioned your issue was not resolved and asked me to fire Adem. My answer is: I will not fire Adem, because many other customers appreciate and enjoy his service. Another reason is that the complaint you provided about your experience with him was vague and unclear. If you are very dissatisfied with that particular session, we are willing to offer you a refund. If you don’t feel comfortable seeing him again, you are welcome to choose another therapist or visit a different spa. Most of our staff here are young people in their early 20s, and it’s natural for young people to make mistakes. I hope everyone can be more understanding and patient with them. Especially during this difficult time, they truly need this job. As you may have noticed, there have been changes in our schedule, and for those employees who have seriously crossed the line, we have taken termination measures as well.
  8. Thanks for the heads-up 😊 We update the gallery pretty often as new masseurs join, but only post photos if they’re cool with it, some prefer to keep things private. So yes, there are definitely a few new faces not shown yet, but they’re all part of the team and ready to give great sessions. Hope you get to meet them soon!
  9. Hello everyone, and thank you again for your continued support! For information on pricing, hours, addresses, and therapist schedules, please visit our websites: 🌐 www.27menspa.com 🌐 www.hellskitchenmenspa.com You can also find us by searching "27 Men Spa" or "HK Men Spa" on Google Maps for directions and the latest info. 📞 To book a session, please call us directly. At this time, we do not accept online bookings—phone reservations are the only way to secure your appointment. 🖼️ View our gallery here: https://1drv.ms/w/s!AtmF7gK7GrODg2OcCTNgIZhFl0gs We appreciate you and look forward to welcoming you soon! — The HK.27 Men Spa Team
  10. Hello everyone, and thank you again for your continued support! For information on pricing, hours, addresses, and therapist schedules, please visit our websites: 🌐 www.27menspa.com 🌐 www.hellskitchenmenspa.com You can also find us by searching "27 Men Spa" or "HK Men Spa" on Google Maps for directions and the latest info. 📞 To book a session, please call us directly. At this time, we do not accept online bookings—phone reservations are the only way to secure your appointment. 🖼️ View our gallery here: https://1drv.ms/w/s!AtmF7gK7GrODg2OcCTNgIZhFl0gs We appreciate you and look forward to welcoming you soon! — The HK.27 Men Spa Team
  11. Hey There, Yura is here. I'm sorry for your experience , As Noah works in 27 men spa location I try to avoid to involve to their management but as my part I get my boss know about this situation and I believe that your experience was real. These kind of situations have happened in the past. But I can confidently say that we don't allow to provide the sessions this gloves on. In case of Noah My boss gave him forn two weeks of "recovery time" sometimes guys might get "burn out" from the work stress. And we really value your opinion and we will have conversation with our team so it won't happen to anyone.
  12. Hey There, Yura is here. I'm sorry for your experience , As Noah works in 27 men spa location I try to avoid to involve to their management but as my part I get my boss know about this situation and I believe that your experience was real. These kind of situations have happened in the past. But I can confidently say that we don't allow to provide the sessions this gloves on. In case of Noah My boss gave him forn two weeks of "recovery time" sometimes guys might get "burn out" from the work stress. And we really value your opinion and we will have conversation with our team so it won't happen to anyone.
  13. Hello everyone. TBH I'm very surprised about the experience you guys have had with Cody. We will put some time for training with him again . I'm really grateful for all of your comments
  14. Artem
  15. Instagram stories meant to only for 24 hours. please guys do not share the pics here. otherwise there won't be any more stories. Guys allow me to do that because it won't be saved . can you remove the pics please . Thank you
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