A bit hostile I would say. I think this is a tough problem for guys in your business. Maybe a little discussion and putting some “heads” together could shed some light or new ideas. Hmmm just a thought.
I know Daniel quite well and he is anything but a flake! I can’t even imagine having to deal with some of these clients.
He’s always polite, courteous, warm and very clear When he’s making an appointment..
Hang in there buddy!